Heating towel rack didn't work and didn't get fixed during the two nights i was there.

For work, I stayed at this hotel twice in the last month. In comparison with other hotels at the same price and approximate location, the hotel does not provide a complimentary bottle of water and the breakfast is very limited with no real options. The bed was comfortable, but the room needed more attentive cleaning. The roof restaurant is a good option.

Un buen hotel en un sector interesante. Al mismo tiempo, sería bueno dejar agua mineral en la habitación y ofrecer café de máquina de desayuno. La persona que antendia el desayuno no era amable.

Large suite, was upgraded, much appreciated. Great showers and geated towel rails. Excellent location in Lastarria.

Very helpful staff. Easy check-in. Great britfirst location really good

Staff was extremely friendly and helpful, can’t thank them enough. I ate at the hotel restaurant and it was fantastic as well.

Always helpfull to book transportation for the airport both ways. Also giving maps out for Santiago and tips how to visit the city. Always taking care. Nice place to stay.

Room was large, hot showers, complimentary wine. Curtious staff. Conveniently located to Metro and town square. The hotel does NOT offer a laundry service. However there is a laundy, dry cleaning service in the next block, 3 min walk.

The Breakfast was exactly what I like. The Staff at the reception is very helpfull, after I had communication problems with pick up from the airport. They solved the problem. Very recommendable.

Good service

Loved this little boutique hotel. Great location and excellent anemities!

Excellent location, professional reception and housekeeping staff. Room has an early daily service. Local tips for restaurants was appreciated.

Fantastic staff,extremely Friendly and helpful, great location, close to restaurants ,museums and other attractions, had an amazing stay,thank you

Great place to stay, great location. It was our second time here and we would definitely come back.

Great location in a charming but older property

Very nice small hotel in a great location.

Convenient location, friendly staff, and nice breakfast. Good rooftop bar and restaurant.

Unfortunately the bar was closed being Sunday. Lovely little restaurant bar over the road. The evening staff member was excellent he ordered an airport transfer for us and went out of his way to look after us. Great stay thanks

Overall great hotel - good location, friendly staff, decent breakfast. However, do not stay on the top floor (7). It is INCREDIBLY noisy with noises from the restaurant on the top of the hotel, noises from the elevator, mystery noises in the walls ...

I had a wonderful stay in Chile because of the staff at this hotel. They let me check my bags early so I could look around the city til my room was ready. The room was spacious and comfortable the bed was extremely so. The staff provided maps and one even walked me to a pickup site. The hotel is nearly many sites to see and restaurants. I highly recommend it.