Booked the room with the view. It was beautiful. Thank you to the reception people who were all lovely, friendly and helpful.

Great staff, location, and clean rooms

The hotel is 3 floors above the ground so you will need to bring your luggage up. It is a very very basic hotel that is very outdated. However, it was clean, reception staff was very nice and helpful. Good quality for the money. But if there is price comparable hotel with normall ground floor checkin on the street go for another one. I was a mom with two girls and the entrance os on the side street with 3 flights of stairs so not very safe and convienient.

A clean warm room in an ideal location at a budget price. I am shocked how, given you cannot read anything about this hotel without knowing there is no lift, people still complain. The hotel is on the third floor, the steps are shallow and the friendly staff will carry your bags. We are in our 80s but the lack of a lift certainly didn’t spoil our stay We would go back

The photos are not accurate. The walk up covers holes and the floors are very uneven. I have video and photos of a dirty shower and floors in our room. The handout for WiFi info is a list of hopeful log ins. I told the receptionist we wanted to checkout due to these issues and Expedia called directly to the hotel. When trying to contact the owner, Mr. Sterckx, as I was told, relayed through the receptionist that there would be no refund for the 2 remaining days. He promised a call to me directly which didn’t happen. I understand the no cancellation rule but not providing clean and safe environments isn’t a fair deal.

Great value with friendly staff.

Rude staff.

A nice hotel room in the centre of Lyon, staff are friendly and welcoming. Had a nice stay there. Good for location.

Había un cuchillo en mi habitación 😂😂😂 y el jabón de la ducha es horrible (en especial para el pelo) 😭😭😭. De resto, todo perfecto!

Good location for restaurants and sights.

Large clean room, great view, close to everything I wanted to see, helpful and kind staff.

Clean room and very friendly and helpful staff. The rooms were a good size for French hotel rooms and very clean, but it is an older hotel so some of it seemed like it was probably due for a refresh. There are a lot of stairs, so not The hotel for you if that is a proble. However, the location was perfect for exploring the city on foot, and the staff was extremely helpful.

Great location and very helpful and friendly staff. The rooms were clean and comfortable but the hotel is a little older so it has some character. There were two flights of stairs to get up to the reception desk, so if you have mobility issues this would be challenging. Overall we very much enjoyed our stay.

I chose the hotel for its location, but found it quite lovely. Carmen, the day concierge, was friendly and informative. We came to Lyon with no agenda, and she gave us numerous options for things to do and places to eat. The room was spacious and had a beautiful view. Be aware that the room sizes vary greatly, so choose wisely. Also, bring your own toiletries. They provide a 3 in 1 “shampoo” that left my hair so gross I literally had a dream about it after using it once. The hotel is entirely walk up, so if you have mobility issues or can’t carry luggage up stairs, this may not be a good option. I feel like this seems like a bad review, but it’s not. I would absolutely stay here again, just feel people need advance warning about a few things that didn’t bother me, but would be deal breakers for others.

Great location, walkable to everything we wanted to see.

Staff were very nice and location perfect. Our room looked out at the theatre. Premasis is showing its age and a little decorating would be a big plus. Overall a good stay

The room was light, clean, and a decent size. The staff was very friendly and helpful. The area the hotel was located was convenient to shops and dining. However, not having an elevator made it very difficult to get our luggage to our room. Also, having to walk a couple of floors up to the reception area was not ideal, and not having a receptionist at the desk was not helpful during the later evening hours. Other than the inconvenience of having to climb a lot of steps, the hotel itself was nice.

Great place to stay right in the middle of the experience with restaurants and shopping all close by. There was a market along the river the morning we woke up. The hotel was quiet clean and comfortable.

Great location and overall a pleasant stay. The hotel is centrally located yet quiet, just a short walk from the Old Town and public transport. The room was spacious, very clean, and had a beautiful view of the Lyon theater. There is no elevator, and guests must climb a few flights of stairs to reach the lobby and rooms — something to keep in mind if you have mobility issues or heavy luggage. Although there is no air conditioning, a fan and portable cooling unit were provided and worked well. The receptionist, Marcia, was highly professional, kind, and always helpful — she truly added a positive touch to the experience. I mentioned in advance that I was visiting for my birthday, but there was no welcome note or birthday gesture, which would have been a nice touch. Still, the hotel offers great value for money, and I would consider staying again.

Excellent location with beautiful Surroundings. Central to sites and easy to park.