Elegant old hotel with some condition issues. AC didn't work in our room, so they moved us the next night. WiFi so spotty we gave up on it. Good hot water. We had an excellent dinner at the restaurant (service and food), but the breakfast was not so good. Spa/gym was closed when we checked it. Staff was helpful but sometimes not so friendly. Great location across street from Fish Ponds, and a short walk to must see Archeological & Mosaic museums. Valet parking only, which I believe resulted in a slight scratch on our rental car rear bumper.

Amazing location in Sanliurfa with everything within walking distance. El-Ruha is across the road from the Fish Pond where I highly recommend to sit and relax and drink some Cay in the gardens. Breakfast was delicious and fresh, staff were always helpful. Our bed was comfortable, we slept very well.

I enjoyed my stay here, service was excellent, staffs were very friendly and above all the room was very clean.

I left a previous review. 5 stars all the way!

Built into the hillside this hotel is beautifully decorated and the staff extremely attentive and considerate. From valet parking to a private hotel tour after the included breakfast, everything is 5 star. One of the servers offered to show us 2 cave rooms and brought our chai along. With obviously a rich heritage in the adjacent parks and museums, the hotel is a reflection of the wonderful welcoming culture of the area.

It’s in a good area walking distance to many historical places you would want to visit in the area . It’s got good food in the hotel, and great breakfast options . It’s got an authentic touch to it as the building itself is historical. I liked it . Might seem kind of expensive but it’s worth it

The property is beautiful but needed maintenance. Air conditioning was not adequate, bathrooms were not cleaned well, and could not figure out how to operate the TV. We had no hot water in the bathroom plus the shower head was broken. It's a shame cause it could have been a nice hotel with basic maintenance.

More like a three star property in terms of the room and facilities but on the plus side: in a prime location in town in Urfa

Wonderful hotel with historic theme of Urfa. The building is looking old and in need of more care and maintenance. I didn’t like the beds. They were not the quality of 5 stars at all. The mini bar was empty with only one bottles of water. My stay was in winter the room didn’t get warm enough at night.

Omer was extremely helpful and attentive

The hotel looks amazing from the outside and the reception area but it is obviously very old which is fine but they need to do some updates. My mattress and pillows were very uncomfortable. Definitely need to update those. The WiFi there is horrible. If you can get on you will get kicked off in no time at all. The staff was very friendly and helpful. The food at the breakfast buffet was delicious. I looked forward every morning to eating. The hotel was very clean and practicing all the extra cleanliness and safety measures due to COVID. Because of that, I could not use their beautiful indoor pool which is why I booked a room with them in the first place. The place would really be amazing if they would get some decent WiFi and some furniture updates in the rooms.

Great location to explore central Sanliurfa. Room service did mix up my order three times during my stay but considering restaurants were not open I didn't have many options.

This is the best hotel in terms of location on Sanliurfa - it’s within just feet of the main attractions and across the street from museum of mosaics

Nice look and feel of the hotel. Only a few staff know English so difficult to communicate, however, they clearly and visibly try their best to please you and be hospitable and welcoming. The location is fantastic, as all the main attractions of the city are within walking distance.

Unigue design, Good service and perfect breakfast

I booked for one night, on that day, i came late night to find out that they have taken my stuff from the room to a storage. they should have called to check if i wnat to extend my stay or not, furthermore, their invoicing for the two days was confusing process.

Good hotel but old i thank 2 star good for this hotel

Historic hotel, very centrally located. Comfortable bed and pillows. Good breakfast buffet. I left something in my room after checking out. We called when we got home, and the staff promptly mailed it back to us. Thank you!

Temizlikten hizmete kadar her şey mükemmeldi. Çalışanlar o kadar samimi ve misafirperverdi ki kendimizi evimizde hissettik. Urfa kültürünü kahvaltısından dekoruna kadar yaşattığınız için ayrıca çok teşekkür ederiz. Unutulmaz bir deneyimdi, inşallah yine geleceğiz!

Kahvaltı standart bir kahvaltıydı, hatta eksik kısımları var. 5 yıldızlı otel kahvaltısı diyemem. Otelin Konumu çok iyi, otel güvenli, çalışanlar da çok tatlı ve ilgili.