When I think of Laguna, I think of the best services. I book 4 apartments for my family at Park homes. When we checked in, we saw only 2 staff and they did not say or recommend the services we would use during the vacation. Not even someone instructed us to go to his room. Only when we stood confused for too long did someone take us home. Room service is too bad. Customers can pay more for tea and coffee or a razor ... Bedroom with small bed design, uneven size between 2 rooms. If it's an apartment, why not have a clothesline or a table cloth? About breakfast, at check-in we were not instructed on where to eat breakfast, what the price was. In the morning, going out to eat, the whole team was confused. At the time of booking, there is no preference for guests in asagna? But when we get a bike, we say that because the asagna guests are busy, we should prioritize the use of bicycles? The service at this park homes makes us never want to go to laguna for the second time. Not good value for money we want to have a comfortable vacation.