During my booking through App I specifically requested a non smoking room with window as both of my children are acute asthma sufferers. Picture shown for family room that I booked was with window and 1 queen bed with another single bed, so the room suitable for my family. Before check in, I have already called and even remind the hotel to make sure the room is a non smoking room. But when I arrived, I'm so disappointed. The lobby smell like a smoking area. The room is even worst, it was so stuffy, the bedsheet even had a blood stain, the bathroom was not properly washed and the worst of all is a smoking room. I requested a new room, but the receptionist said all rooms are fully booked. I checked a few other hotel to accommodate my stay but all was fully booked. Overall, looks like this is my first and last stay here and will never ever recommend this hotel to my family & friends.