Room was clean. Extremely friendly staff. Awesome rooftop pool and bar and restaurant. Central to many sites within walking distance. The rooms are a little strange. No wall that goes to ceiling for bathroom so no privacy. No windows in room so it was like living in a cave.

Rooms do not have windows & were humid. Issues with AC lovely rooftop deck.

Xxx

The room was clean. Staff was very kind. Beds were wonderful. Good location.

Absolutely beautiful boutique hotel, room was true to pictures (we had windows facing the street that could open), good linens, strong hot shower. A/C worked well but we preferred opening the windows. Av. Uruguay can be noisy though (we’re used to a busy street). Restaurant on roof terrace was good and pleasant to hang out. Great staff!

Great room!

The hotel was conveniently located in the historic center of Mexico City but 2 blocks away from the tourist crowds and bustle. Most of the historic sites of the city were an easy walk as were many famous restaurants. The hotel staff was extremely pleasant and helpful.Our room was large and quiet and housekeeping vry good. We were pleased to be there.

The hotel is nice, but it is an American brand with American touches. The entire restaurant and room service menu were American dishes. I don’t even recall seeing a taco on the menu. I stayed in late September and the pool was closed. The hotel itself is fabulous and beautiful. I believe it used to be a bank. The common areas and hallways are dark, vampy, and have glass floors. The rooms on the other hand left more to be desired — goes back to the American touch. The staff were all amazing and accommodating.

Our stay in hotel city centro was fantastic, the service was excellent. The staff was very helpful, courteous, and kind. Our room was clean and comfortable. The cleaning staff took good care of us.

Very beautiful hotel near historic center, walking distance to local shops.

Great spot...very central. Good cocktails.

La verdad el lugar estaba muy bien, limpio, instalaciones mantenidas y el staff era muy amable. El edificio es antiguo y conservado de una manera excepcional. Están atentos si llegas tarde. Respetaron mi reservación y explicaron muy bien cuando hablé sobre ese asunto ya que había visto que algunos no, pero era porque no habían pagado e iban a pagar al llegar. Es un muy buen hotel para hospedarse en el centro de la ciudad o conocida como centro histórico. Nos sentimos seguros ahí aunque no todos an tenido la misma experiencia. También tienen una restaurante en la terraza que no podíamos comer o beber ahí ya que no nos alcanzó el tiempo pero su fuimos a verla. Gracias staff por hacer que nuestra estancia y experiencia en CDMX fuera una buena y esperamos regresar algún día!

The hotel was in a beautifully kept condition, the staff were incredibly friendly and courteous with showing us to our room. They explained our benefits we’d earned with booking this specific hotel and were helpful offering their services 24/7 with whatever needs we had.

NA

Great!

Upon check in at night, it was completely dark due to their eco-friendliness. It was kinda creepy. The door locks on the room are ridiculous to open and close; They’re not simple. The small closet in the room was ridiculous. The bathroom walls did not go all the way up to the ceiling, no privacy. The lighting in the room was not that great. My friend and I got food poisoning from the restaurant. I would not stay here again.

I liked that the room had AC.

The staff is nice

If you’re interested in a dark atmosphere, tiny rooms with no ventilation or windows, while open to hearing all of the bathroom habits of your partner (weird open bathrooms), not to mention numb and unresponsive service… this is the place for you. Young woman refused to even listen to our concerns. Poor quality hotel with the customer service to match. Shouldn’t be in the service industry. MUCH better hotels in the area, WHICH we’ll fortunately be headed to tomorrow. Normally don’t write negative reviews; not my style… but this place earned it!

The staff are very helpful.