They treat you like a second class client for booking thru Expedia. Front desk girl was rude and not helpful. Property was clean and very comfortable, the gentleman that checked us in was helpful and friendly.

The two ladies at the front desk were exceptionally helpful. The hotel was fabulous. Great location exactly what we needed.

Extremely helpful & welcoming staff! + a great location

Absolutely loved our stay! Staff was amazing, room spotless, location excellent, breakfast delicious!

Perfect location, very friendly staff. A bit noisy because it’s right on a busy square but on the plus side you are right in the middle of everything you want to see and do.

Wonderful.

The staff was extremely kind and spoke excellent English. Strongly recommend this place to anyone. Breakfast was wonderful!!! Tom

The hotel was 50 meters from the cathedral, therefore a great location. The staff was very nice. My only complaint was they forgot to clean our room and the drainer for the sink was almost completely closed. The sink drained very slowly. Maintenance had already left for the day, therefore it didn’t get fixed until after we left.

Lovely hotel and well-located. A bit of a delay checking in, as rooms had not been cleaned in time. Helpful staff apologetic about the delay.

Traveled solo- perfect location. Quiet, and close to downtown Santiago. Had top floor-spacious and comfortable. Nice bathroom. Great place to stay after long walk in El Camino.

This is a beautiful hotel located right around the corner from the cathedral. The staff were very helpful. They allowed us to store our luggage there before check-in. The breakfast was excellent. It was the perfect place to stay to celebrate finishing the Camino!

Hotel is perfectly located very near the cathedral. The rooms are pristine and service excellent. It was my second time in Santiago and first in this hotel. Very centrical, close to everything. I highly recommend.

Great location, beautiful room. Only problem is noise from hallway doors - very loud! But overall, very nice hotel.

Excellent Hotel and Location.

This Hotel was the best choice we made to visit Santiago de Compostela, the location couldn’t be better and the facilities are spotless, staff was extremely friendly and very helpful..

Recomendable 100%

Gracias a Rebeca y al todas las chicas que trabajan en el hotel. Son excelentes y te hacen sentir a gusto. La propiedad está en el corazón del casco histórico. Puedes caminar y hay muchos lugares para comer alrededor. Very close to the cathedral and many eating places. If you are arriving in a taxi from outside the city, let them Know that they can take you to the front of the hotel. Some maps tell you have to walk but taxis are allow to go in. The girls at the front desk are excellent and will help you with anything you need. I was bothering all the time because I went with a baby and was storing milk and yogurt in their fridge and they were always happy to get for us. Enjoy Santiago.

Gorgeous hotel and excellent location….that’s it! No amenities, like nothing at all, and no finishing touches. No water in the room or anywhere (just vending machine), no bathroom products just a pump soap for everything, toilet paper by the sheet like a public toilet .disappointing as a little care and effort at minimal expense would make a huge difference. Had a massive concert in town, right outside which shaked the windows and was unable to sleep until 2am, hotel should advise of events like this.

Great property! Superb location!

We had a wonderful time and the stay was nice. It was quite loud at night with gatherings outside so I recommend ear plugs if you are a light sleeper like I am.