Residence Inn Phoenix Downtown

Explore Residence Inn Phoenix Downtown
9.2
Exceptional
From 969 reviews
Cleanliness

9.4

Room Comfort

9.2

Service and Facilites

9.4

Traveler Reviews Residence Inn Phoenix Downtown

Number of reviews per page
20
40
Top reviews
Jared
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Hotel is in a great location for attending events and going to the downtown area. Rooms are nice and clean. Hotel staff is very nice. Only thing that was lacking was breakfast. We stayed 3 nights and every morning tried going even earlier and it was always empty for most the hot food. They also did not rotate options for hot food. Hotel stay is 5/5 with the rating losing one star due to the 1/5 breakfast
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gary
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great spot for our purpose of the trip. Didn’t get any housekeeping during the 3 day stay, probably our own complaint
James
icon-Business with Partner
Business with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The layout of the room was excellent
Sherri
icon-Leisure
Leisure
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I had a great stay! The room was clean! The staff was wonderful! So kind and friendly! I literally walked across the street to my venue for a concert! I was on the 15th floor and had an awesome view!
Barbara
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The inside of the hotel was visually appealing. It was clean, organized and well lit. Our room was clean and comfortable.
Lizzette
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

close to our destination
Diane
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Nice walking distance to Chase Field.
Theressa
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The property was very nice, however I think something happened with the air conditioning because the gym and other areas were closed.
James Michael and Jennifer
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The closeness to the ballpark. Ample lounge room for visiting after the game. Breakfast buffet! Thank you
Wally
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Lots of space, clean and comfortable!
Detaisa
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great. Very Clean. Staff Was Friendly. Our Flight Was Early So Let Us Check In Early
Verified traveler
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Amazing!
Celiben
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great location! Rooms and lobby very clean.
Carmi
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

What a wonderful place to stay. The room was clean, spacious and had great amenities. Very quiet.
WINNIE
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Attendant at check in was super courteous.
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Wonderful place to stay. Everything was very nice.
Chad
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great hotel very clean and quiet.
Troy
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Went for a baseball game. Great location.
Samuel
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The rooms at this hotel are decent in size and overall not too bad. The A/C was a constant issue for us. It would turn off constantly and revert back to its original settings. Made for some hot nights. The breakfast buffet was just okay as well. To have it included was nice but not a lot of variety. The main issue I had with this hotel was it was in an area that tons of homeless congregate. The staff have no security and there was constant issues with them. On one evening, we had an elderly gentleman that was accosted and left bloody and battered throughout our lobby and in front of the hotel. Throughout our stay, we had a step in his blood because they decided not to clean it off the sidewalk. We also had a drunk 20 something year old hitting on 13 year old girls, including mine that was there for a volleyball tournament. The dads had to remove him from the property. This should be the hotels job. So if you are okay with no security, and a rough area then give this place a try.
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Blanca Estela
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Enjoyed Downtown Phoenix and their Restaurant selections as I walked around the city
Number of reviews per page
20
40