6.4
Pleasant
From 1,858 reviews
Cleanliness

6.8

Room Comfort

6.8

Service and Facilites

6.6

Traveler Reviews Lelux Hotel

Number of reviews per page
20
40
Top reviews
Dipankar
icon-with Children
with Children
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The service of the front desk was terrible. The morning breakfast was limited. The parking charges promoted on the site isn't consistent, they can change on their whim.
Jean-Nicolas
icon-with Friends
with Friends
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Un petit peu de travaux aiderait au look. Les lits dans notre chambre pourrait être changés, ils creusent dans le milieu et on sent les ressors.
Sophie
icon-with Friends
with Friends
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Zero pas propre fourmis dans les chambre
Stefan
icon-with Friends
with Friends
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Say that they have parking but don’t
Dominique
icon-with Friends
with Friends
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Parking on site for extra. Great location for the metro, especially for Parc Jean Drapeau- 10 min to get there. Rooms were clean, bed was comfortable.
Jaclyn
icon-with Friends
with Friends
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Our night was ruined by the couple beside us screaming and yelling all night and the police didn't come to break it up until 5:30am!
Matteo
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I was very happy with my stay from May 25 to May 28. We came all the way from Toronto. Staff was so nice. They were able to accommodate us to get our room at 2:30 just because we came from Toronto. I highly recommend this hotel to everyone. It’s walking distance to all the main attractions.
Aashika
icon-with Friends
with Friends
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Room were clean but no microwave 😭
Melissa
icon-with Children
with Children
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

It was decent to sleep, beds not comfortable, dared but worked for what we needed and affordable
Nancy
icon-Friends and Family with Friends
Friends and Family with Friends
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Room was in a great location for access to Montreal Grand Prix. No restaurant or bar on site. Parking was secure and on-site. Friendly staff… would stay again if back in Montreal.
Nurzetty
icon-Family
Family
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The location is good. This property is so poorly maintained. It must have been a beautiful hotel at some point, but this management has decided not to invest on the property at all. The sheets are so cheap and worn so much. The comforters were stained and ripped. The TV remote didn't work. They didn't even come to clean the room. The cleanliness was pretty good. That is the only good thing. The continental breakfast menu was pretty good but the place is so run down, they never have enough utensils. The breakfast worker were helpful. I would not recommend thsi place.
Read More
Brittany
icon-with Partner
with Partner
2.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

When first checking in the lady was kind. The lobby was nice and updated but when we got to our room we were taken back to the 70s but not in a cute way. The walls had holes and falling apart wallpaper, the lamp was stained dirty, rust on the roof, spider nests in the window, fan didnt work in the bathroom, the bed was literally from the 70s with the floral old pattern and very well used that it was extremely lumpy. The 2nd night the AC broke and the room went to 25.5, asked them to fix it and was told "We dont put AC on in May because it could get cold next week. We wait until June." We did not get a good sleep due to this. Next day they probably had multiple complaints and the AC was fixed again. They provided me a new bed sheet to change the bedding myself since we found a giant spider in it, but they were unfazed over the cleanliness of their rooms. The location to walk to Old Port and Old Montreal was great, it took us no time at all. Breakfast was not good, only protein was hard boiled eggs and they only would make a few at a time. Staff guarded the doors so you cannot take food to your room and we're quite rude to people who wanted to take a croissant back. I asked about the coffee since there were 2 pots and wanted to know if one was decaf, the worker was very rude and she said its coffee and walked away. The gym is very minimal. 100% would not stay here again.
Read More
Kamini
icon-with Children
with Children
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The TV remote in the room did not work, neither did the telephone to reach the reception. Along with that, the “clean” towels already had hair in them which was genuinely gross. Horrible experience, definitely would not go there again.
Stephane
icon-with Children
with Children
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

This hotel is good for the price. It's in a good location. We didn't use their parking lot because we have a Ram pickup truck that wouldn't fit in their lot. But we found parking down the street for less. We found the room small for a family of 4, but okay for sleeping. The elevator is a little sketchy. If you're claustrophobic like me, I recommend using the stairs.
Read More
Saeid
2.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The staff behavior was not good, especially during breakfast service. Also, the hotel facilities were very old and outdated. Overall, the experience was disappointing.
sonia
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

This is my review I posted on Google: Ultimately, this hotel was very gross. Curtains haven’t been washed in who knows how long, lamp shades were dirty, and the sheets and the floors haven’t been cleaned either. Additionally, there was no circulation in the room whatsoever. It became so humid that the windows fogged up and water dripped from them. We had asked for a fan to fix the issue, but were never given one or even told that one was available. I have no issue with how things look, we paid a low price for our stay, but cleanliness is standard at any establishment. My friend's eyes began to swell, and she got hives from sleeping in the beds. Additionally, the bathroom light kept malfunctioning. I wouldn’t recommend staying here. The images are very misleading, as are the reviews on Expedia. I loved Montreal, but this hotel was a disgusting experience, and we won’t stay there again.
Read More
Abir
icon-Friends and Family with Friends
Friends and Family with Friends
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

It was good regarding the price
David
4.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

4 star lobby, 3 star room, 2 star beds, 1 star breakfast.
Stephane
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

La chambre etait bien mais derriere les meubles faudrait passer l'aspirateur! Il avait plein de dechet!
Sahib
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Experience clean rooms, staff was also very nive and helpful
Number of reviews per page
20
40