I chose this hotel mainly for its great location, which made it easy to access nearby restaurants, shops, and attractions. Unfortunately, the rest of the experience did not meet the standards of a 4-star hotel. The reception staff were cold and unwelcoming, making check-in feel impersonal. A more friendly and attentive attitude would have made a big difference. The room seemed fine at first, but the bathroom had visible mold and a clogged sink that drained very slowly. These maintenance issues gave the impression that the hotel is not properly maintained. Breakfast was decent with enough variety, but it lacked features expected from a 4-star hotel, such as a made-to-order egg or omelette station. The valet parking was also overpriced for what was offered, adding to the frustration of the stay. Another major issue was the 220-volt electrical system, which was not clearly communicated. I almost damaged my hair dryer because of this, and it could easily create safety risks for guests. Overall, the hotel felt outdated and poorly maintained. While the location is excellent, the unfriendly service, bathroom issues, expensive parking, and electrical concerns made the stay disappointing. In my opinion, this hotel is closer to a 2-star experience than a true 4-star property.

Great property, great location. Solid gym for Latin America.

Staff not corteous.

Amazing

Foi uma estadia perfeita, estranhei um pouco o colchão. Mas isso é algo pessoal. Então avalio como excelente.

O quarto que fiquei o colchão era horrível um lado mais baixo que o outro duro o ar-condicionado barulhento não retorno mais

I liked the bed, bed sheets, satff and breakfast.

Great property - would definitely recommend.

Excelent propory

The hotel doesnt have a pool, city view, or free breakfast. For the price, i find it way too inconvenient.

We got a night stay at NH Hotel The Five in Curitiba as a gift for my parents' 50th anniversary, and they loved it. Everything went smoothly, from the booking to special voucher and celebration arrangements. I live abroad but I was able to contact the booking department through email and WhatsApp chat. They had a great time. Thanks for all the staff that helped make this occasion even more special.

Only one massage therapist on staff at the spa so no couples massage opportunities

Great central area for all our discoveries in Curitiba. Very clean hotel and friendly staff. Would recommend for all.

This is the best hotel in Curitiba, especially for international and business standards

The hotel is beautiful. The bed sheets had a strong bad odor of detergent. Room had dust. As you can see in the pictures the shower had molds. The air-conditioning was VERY noisy. I had to call at least few times the room service for cutlery.

Several problems with housekeeping during stay: At first, I was assigned a room that the reception had been advised was vacant. I enter the room and it is occupied! Second, no shampoo in the room. I call the front desk and it takes them 90 min to bring me two bottles, but they happen to be shower gel! Glasses in the room were never replaced, even though they were dirty. My second room key was removed from the room by the housekeepers while I was gone and no one at the hotel seemed to think this was a problem. Bath towels were not provided on the last day and I had to call the front desk at 4 am in order to be able to shower before my flight.

Extremely clean hotel, comfortable bed, great location, friendly staff and they speak some English. Excellent breakfast. Wi-Fi needs improvement as it kept dropping very frequently and was unavailable at times. Reported to staff but nothing could be done. Overall excellent stay.

Great stay

Very nice hotel

It’s terrrible stuff. Forcing to take copy your passports. Here in Brazil any hotel can’t take your passport copies.