6.6
Pleasant
From 22 reviews
Cleanliness

5.8

Room Comfort

6.8

Service and Facilites

7.6

Traveler Reviews The Orbis Hotel

Number of reviews per page
20
40
Top reviews
Kannan
2.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Worst rooms
Ravindra
2.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

No airport pickup, I rang the number and no one answered
Kizzake Andore Ravindranath
2.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

The hotel is very dirty -with dirty commodes , broken wash basins and filthy bed sheets and mattresses . The only good point is that it is close to the airport . Extremely unfriendly towards customer . They don’t even supply drinking water in adequate quantity without charging . Charges are much higher than the value provided by them. I Expedia app for the first time - disappointed with your choice of hotels .
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Verified traveler
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8.0
/10
Reviewed 68 week(s) ago

Hotels.com verified review

There was no sign of replacing the broken bathroom wash basin. Cleaning was good.
Verified traveler
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 74 week(s) ago

Hotels.com verified review

Staffs were amazing and the food were really good. The rooms were smelly. Not a 3 star quality. The rooms were old and not very pleasant.
Jayadevan
icon-Business
Business
10.0
/10
Reviewed 75 week(s) ago

Hotels.com verified review

Neat and clean. Breakfast was superb !!
Cecilia
icon-Business
Business
10.0
/10
Reviewed 83 week(s) ago

Expedia Group verified review

It was a very nice experience. I had the best sleep I I never had in years😍
shoukath
icon-Business
Business
8.0
/10
Reviewed 85 week(s) ago

Hotels.com verified review

need change the towel and bed sheets. because too old and yellowish .
Prema
icon-with Partner
with Partner
6.0
/10
Reviewed 343 week(s) ago

Hotels.com verified review

the hotel is located close to the airport and offers free drop and pick up. We were staying for a night before our flight so the hotel suited us. Cleanliness was just ok. The breakfast was decent. Staff was courteous even when we told them they need to improve. So looks like it will take some steps to improve. Otherwise our stay was ok.
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Verified traveler
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Friends and Family with Partner
6.0
/10
Reviewed 364 week(s) ago

Expedia Group verified review

Only got water came in toilet. Normal water not coming. I asked drinking water bottle, they never sent it.
Verified traveler
4.0
/10
Reviewed 414 week(s) ago

Expedia Group verified review

Room was clean but bed sheet and sofa had lot of stains.
Verified traveler
6.0
/10
Reviewed 428 week(s) ago

Expedia Group verified review

The rooms are not at all new and sparkling as shown in the pictures. Broken paint, broken pieces and an "old" smell (as when things are kept inside, without ventilation for a long time). For this price, I expected something much better. But the breakfast food is realy good and the staff is courteous.
Boon
8.0
/10
Reviewed 453 week(s) ago

Expedia Group verified review

Very pleasant friendly staff, quick response to requests Rooms clean with adequate facilities Breakfast - good spread Airport Shuttle - very good
Verified traveler
6.0
/10
Reviewed 465 week(s) ago

Expedia Group verified review

Bed linens were very dirty and the interiors of the building was very outdated
Say
10.0
/10
Reviewed 467 week(s) ago

Expedia Group verified review

An unexpected experience. The hotel looks a bit worn down but the room was surprisingly nice with a large bed, wide variety of tv channels, great room service food, and a delicious breakfast. Even though I only stayed for one night, the receptionist and hotel staff made me feel welcome. The receptionist went out of his way to help me print out my itinerary for my return flight as I had made the booking via an app. I truly appreciate that gesture. The complementary shuttle to the airport is a plus. Thank you for a great stay!
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Sunil Review
2.0
/10
Reviewed 471 week(s) ago

Expedia Group verified review

Upkeep is horrible, shower is dirty, sink cracked, curtains have stains, no peep hole to see who is knocking. Front desk not professional.
Shau-Chyun(Anthony)
icon-
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The facilities in this hotel need to be improved. The ceiling in the bathroom was moldy, and the showerhead could not function. Moreover, the wifi was not stable. However, the services of this hotel impress me. Firstly, I got a newspaper in the morning from the hotel without charge. Then, when I waited for my taxi in the afternoon after checkout, the staff turned on the fan(then the air-conditioner) for me to cool down. It had been continued for 3 hrs. It's very considerate! The hotel provides instant coffee and tea. Towels are well folded, as well as its bedsheet.
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