We paid almost $200 for the room for one night and they put us in a room in the back of the hotel where we had to climb up and down ladders to get to, even though the hotel had a very low occupancy rate. In my opinion, if they ever wanted us to return to their hotel in the future, they could have upgraded our room. On the plus side, they did have a shuttle to take us from and to the train station.

Very comfortable stay. Older hotel but amenities all new !

As soon as you book, they send you a message that the place is a hostel attached to a 4 star hotel and maybe I would be happier if I upgraded. It was priced like a hotel. Since I was just staying the night between trains, I decided to be cheap in this overpriced town. When I arrived, the front desk person told me how to find the room, sort of. I had to take the elevator to 1, walk down a 1/2 flight of stairs, then walk to the end of the hall. That wasn't true. An arrow then pointed to go up a flight of stairs. There did not seem to be any rooms there. There was a dark unmarked hallway, that looked like a storage area. If you went down the hall and turned, there was the room. It was a dark dingy room. To get fresh air, I opened the window, but there was a rooftop/landing outside and anyone could have come in. If you advertise that the hotel has an elevator, you should not claim that if the elevator does not go to the floor on which your room is located. When I got up in the morning the hall light was switched off and did not go on with a sensor. I had to hind my way in the pitch black.

We absolutely loved our time here! Wonderful staff and place!!

Well-maintained, charming old hotel in the heart of the tourist area of Saint Moritz. Beautiful views of the mountains in the lake below. Close back somebody to restaurants and shopping.

Petit Steffani is a small section of the bigger Steffani hotel. It is quite a dated section. The room was not as nice as the photo but was still comfortable enough. The staff were very friendly and helpful. The location is perfect in the center of St Moritz. The pool and sauna were absolutely luxurious and a nice way to relax after a big day out. The breakfast was simple but a good start to the day. It's expensive (like everything in St Moritz) but a nice night's stay.

I know this is St Moritz, and an expensive place, but felt that we paid a lot of money for a rather inconvenient room with no private bathroom facilities. I knew we had to share facilities, but was not prepared for a ridiculous shower, which was essentially a shower cubicle with a lockable door - nowhere to put towels and robes out of the way.

Breakfast is good have have free shuttle bus to train station. My budget single room have stinky smell and the shared bathroom is really small and no place to put towel and clothes.

The room is totally different from what I saw in the photo when I booked. We were so disappointed that the room was so shabby and tiny which totally not worth for over Chf 140 per night and the hotel claimed to be a 4 starred hotel. We had told the reception lady that our room was not the same as the photo shown when we booked and the lady told us it was the old photo...that was nothing we would do. The only thing which would be considered great were the breakfast and the free shuttle bus, yet the shuttle bus operated in fixed time, which was not flexible. The hotel was a bit far from main train station

The room was OK. Clean and comfortable. The staff was nice. Free transfer to train station. Breakfast was great, many options, and cappuccinos (instead of the always tasteless hotel's coffee) . Location is very good, near restaurants, stores, the lake and less than ten minutes walking to the train station.

This is part of the Steffani Hotel, which means you get to enjoy all the perks of the 4-star hotel, but the rooms seem to be a part of a previous hostel or annex. We booked it because it was all we could find at the last minute but were pleasantly surprised that we could use all the facilities (wellness centre, robes, ski room, great breakfast) as if we were guests of the regular hotel. We had a sink in our room but the toilet was shared and across the hall. The shower was also shared and, for some reason, opens up right onto the hallway. But overall it was a very good value even though we had a tiny room with two single beds. The gondola is just a few minutes walk away, and you're right in town. Probably the best deal in all of St. Moritz!

must have missed something when I booked the room. Plain Jane room with no TV and a microscopic sink. Shared a toilet with 3 other rooms. Two bus tour groups where talking at breakfast (breakfast was good) about how plush and comfortable their rooms were. I think I must have gotten a "back packers special". The location was very good for an over night while taking the Glacier Express Train from St Moritz to Zermatt. The hotel provided a quick run to the Train station.

Unknowingly I was booked into a "hostel" style of room, which was like a dungeon. The desk clerk upgraded me to a normal room at no extra charge.

Nice hotel,courteous staff,good breakfast,neat and clean place

ST. Moritz card was included (free usage of the cable cars)

Old style clean hotel with very nice staff, the breakfast was great with many choice. Window view is not great in my room but it is not important that I did not stay the room at day time.

Very smart spotless hotel close go centre woth pool etc.Only slight downsides were single rooms were very narrow with no tv and communal shower was very cramped.

This family run hotel has old world charm, excellent food, generous breakfast included, and shuttle service to and from the train station. The bus stop is close to the hotel. A good choice for travelers.

The hotel generally had a 'moth balls' feel. Our room, being in the hostel, was tucked away. The room was extremely expensive for what we got.

The front desk staff is friendly and helpful. My room is clean and spacious for 2 twin beds. The shared bathroom & toilet even though very small, but very clean. The hotel also arrange pickup and drop off at train station. The breakfast is nice too. What’s more, I am staying at the hostel style room, but I can use the facility of hotel like swimming, sauna & spa. I will go back to this hotel next time.