The Highland House

Explore The Highland House
9.2
Exceptional
From 493 reviews
Cleanliness

9.4

Room Comfort

9.2

Service and Facilites

9.4

Traveler Reviews The Highland House

Number of reviews per page
20
40
Top reviews
Julie
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The rooms are "themed" which is fun - we had the Cinema room with celebrity photos on the wall and wallpaper that looked like red drapes from a theatre. The air conditioning was excellent. The only issue was the drain stopper got stuck in the sink - we tried to call but the phone didn't work. We walked over to THE HIGHLANDER sister hotel to get help. The person said they would look at it but didn't. We had to ask the cleaning staff the next morning to help.
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Lorna
icon-with Friends
with Friends
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Very comfortable beds. Great location
Gregory
icon-with Children
with Children
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Excellent location - a quick walk to Central Station and all the major sights. The staff went above and beyond to make our trip comfortable. A solid choice.
Sarah
icon-Friends and family Family
Friends and family Family
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

We had a lovely stay. Centrally located to transport & walking. Friendly staff. The rooms are nicely decorated. Would recommend
Kerri
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

We had an absolutely incredible stay at Highland House. Having their sister Highlander Hotel just down the block was super convenient for wine and snacks and coffee. The Highland House location is very convenient to the train, many canals tours and many key sight seeing locations. Adnan, Concierge, was one of the most genuinely friendly people we met on our vacation. He was helpful with EVERYTHING - restaurant recommendations, directions and even the tourist traps to stay away from. We would gladly stay here again! The library is a great option for 3 adults!
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Christopher
icon-Family
Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Staff very helpful, location very local to things we wanted to see. Rooms were clean and the theming was fun, WiFi works well.
Jacquie
icon-with Partner
with Partner
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Very comfortable hotel with zany decor and very well located for sight seeing and catching the tram. The breakfasts were great and also appreciated free drinks all day at main hotel. Staff extremely helpful. Our only problem was the cold room. Eventually worked out why it was so cold…. The thermostat is in the tiny hallway and gives false reading for rest of the room making the air on come on all the time.
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Taylor
icon-with Partner
with Partner
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

We loved our stay! The staff was incredibly helpful and kind, and even provided an adapter to use since we forgot to bring one. Breakfast was good, and it wasn't an issue being across the street in another hotel. The room was really nice, with a spacious bathroom that actually seemed pretty luxurious. We would definitely stay here again!
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Glenda
icon-with Partner
with Partner
10.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

The staff was very friendly and the breakfast was delicious!
Nicola Jane
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Perfect location for exploring by foot, tram, train, bike etc. Clean lovely decorated room polite friendly helpful staff. Lovely breakfast.
Marco
icon-with Children
with Children
8.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Centric, clean
Russell
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Great hotel
Joseph
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Great location. Great staff. Clean room
Katy
icon-with Partner
with Partner
10.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

Lovely hotel, great location. Comfy large bed. Only negative is there is very little storage. No drawers at all and just a small open wardrobe with half a dozen hangers. Had to live out of my suitcase.
Daniel
6.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Upon arrival we found that our original room had not been properly cleaned, but the staff were
Charlotte - louisa
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Very comfortable bed. Spacious bathroom with amazing waterfall shower. Liza the receptionist was so friendly and helpful.
Lara
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

AMAZING experience
Arjun
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Kris is amazing and very accommodating!! Incredible service and a boutique hotel with a great location
Chris
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

.
Courtney
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Excellent staff.
Number of reviews per page
20
40