WoodSpring Suites Houston Northwest

Explore WoodSpring Suites Houston Northwest
7.6
Pleasant
From 402 reviews
Cleanliness

7.8

Room Comfort

8.2

Service and Facilites

8.0

Traveler Reviews WoodSpring Suites Houston Northwest

Number of reviews per page
20
40
Top reviews
Sheri
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Expect roaches of various sizes and management will admit it’s a problem but they only require the minimum for pest control. There is also a lot of illegal activity late at night, as in prostitution and other things in the parking lot. Several broken down vehicles in the parking lot as well. Staff…. There is rarely anyone at the front desk.
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Jose
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Microwave didn’t work, tub was clogged, if you need clean towels you will get charged extra, in 6 nights they never asked to clean the room or dump the garbage, filthy carpets on halls, roaches, most of the time nobody at the reception, smoke and weed odors all over the place, very bad experience, our home ac was broken and needed a place to beat the heat while get it repaired but we were really uncomfortable that we ended up using it most of the time only at night to sleep, very bad experience 👎
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Valencia
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The hotel needs major upgrades
Diana
icon-with Children
with Children
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

This hotel is a quick 15 minutes or so from EVERYTHING. The staff is very helpful and the atmosphere is laid back. The rooms are clean and spacious, with plenty of storage. The laundry room has 8-10 dryers, and 5-6 washing machines, so I never had to wait for someone to finish to do laundry. The front desk is not 24 hours, but you can call an employee after hours to help you, and they're there within 5 minutes. The bathrooms are larger than most, and they are also pet friendly. Loved my stay here.
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Darren
2.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Dirty, place has roaches
Shiquera
icon-Leisure with Friends
Leisure with Friends
2.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Roach infestation
Gamingwithzaria
icon-with Friends
with Friends
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Was pretty good for a decent price no complaints area was good stores near by room was clean .
Deshawn
2.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Horrible was told I had to pay for clean towels was attacked by fleas while checking in.. was never greeted staff wasn’t very polite
Demetrica
icon-Leisure
Leisure
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

It was all cool until I saw some ROACHES
Priscilla
icon-Business
Business
6.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Well the good thing was the hotel is clean:). On our level sometimes the hall was smelling musty . The room was clean no roaches thank goodness. But if u use the towels and need more u have to pay 3$ for another towel which is crazy.Along with no dishes provided and also they don’t do any service for you so ur bed won’t be made after a couple of days nor trash picked up for you. I felt safe though.
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Carlos
icon-Business
Business
8.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Nice cozy stay
wilden
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Enjoy the stay
johnny
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

This was a great stay. Inexpensive and felt very comfortable. I think I just had a bad experience due to a neighboring room who had a tenant who smoked cigarettes in their restroom and the odor was going into my room. Also the tenant has music playing all night and I could hardly sleep. Other than that, I loved everything in it. It was spacious and clean! Even after this experience I would still have another stay!
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Anthony
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Clean facility. Good amenities: food refrigerator. Stove top. Large microwave. Smart tv with good resolution.
Galyssa
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

all together nice just a noise issue.
Amy
icon-Leisure with Children
Leisure with Children
2.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The room floor was sticky, smelled like bleach at first and then later had an awful smell to it.
Clara
4.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The room smelled awful like someone smoked in it and then there was a stench there to cover up the smell.
Courtney
icon-Business and Leisure
Business and Leisure
2.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Someone started shooting in the parking lot on my second night staying at this property, I had to call downstairs twice because the people above me were too noisy and they were still loud the rest of my stay, and I saw a roach in my room along with some strong odors coming from the halls along with my room
toney
icon-Leisure
Leisure
6.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

No iron in rooms. Little smell on initial entrance. Tub didn’t drain. Just somewhere to lay your head.
Geraud
6.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Very weird people stay here. People are very rude and won't say thank you when opening door for them or holding the elevator door for them. People fighting, fussing in their rooms. Just weird customers all around. Nice staff. Bed hurts my back. Shower pressure was awesome ! Customers had hard time controlling their loud anxious dogs. Heard a cat in on if the rooms meow all night.
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