Courtyard by Marriott Niagara Falls USA

Explore Courtyard by Marriott Niagara Falls USA
8.2
Very Good
From 1,000 reviews
Cleanliness

8.6

Room Comfort

8.8

Service and Facilites

8.6

Traveler Reviews Courtyard by Marriott Niagara Falls USA

Number of reviews per page
20
40
Top reviews
Michael
icon-Business
Business
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Safe and quiet while still being walkable
Brandon Daniel
2.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Under renovation
Natalie
6.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Property is under construction. You have to park across the street. We couldn’t get hot water in our room. Shower was luke warm.
brendan
4.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

No hot water in shower. Ice cold water a minute of warm. I had to get out of shower and wash my hair in the sink. It was ridiculous.
Shannon
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Staff was great - very friendly and helpful Room was spotless and prestine
Michael
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The room looked like it was just redone. Everything went as planned and the service was excellent.
Ryan
2.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Stay was terrible. Its my worse experience at any Marriott ever . I was told check in was at 4pm when i got there at 3.30pm and was awaiting my time they said the room wont be ready until after 4pm due to Short staff with housecleaning staff. The room was available at 4.45pm an when front desk contacted house cleaning they were shouting "wth whenever we are finished we will let you know. " The heat in room 312 wasnt working . We were suppose to pay for parking 😒. Seriously paid parking at a hotel we already paid for ? I am definitely going to cooperate for this stay . Not to mention everything on the website when booking was a lie . We couldnt see the falls an clearly it said fall view . We also booked with breakfast. At the hotel they said we had to pay for breakfast . One morning at breakfast . I was handed my food , had to locate straws, napkins & cutlery myself . I wouldnt recommend this place to anyone . An we flew from the carribbean . If it was my way i would totally demand a refund ..
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Maria
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Clean room
Qi
icon-Family
Family
6.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Staff cannot be found. Parking sign wasn’t clear.
Bangji
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

area under construction. hotel condition is bit old and outdated.
Sam
8.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Hotel was great. Quite comfortable. Food/Bar is overpriced. There was some sort of column next to the bed you had to negotiate around
Lauri
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Quiet and very clean, updated Even had laundry area. While they remodel parking is across the street while a little less convenient not terrible Nice staff Would stay here again
Mounik
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Not clen room, its actually wet all the carpet we felt like its wet. Clogged sink in the restroom, also not cleaned toilet bowl. Overall room cleanliness is not good. They do charge for parking front of the hotel is in under construction.
Christine
10.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

The room was spacious, comfortable and had all extras needed. Staff were helpful, and breakfast was good
Mark
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

parking was across the street and $10 a night
Gitta M
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

I would not recommend staying at the Courtyard by Marriott Niagara Falls. We were very disappointed with our experience. First, the hotel has no nearbyparking(parking is across the hotel due to construction), which is extremely inconvenient for guests. On top of that, there was no courtesy water provided in the room (1st time that hotel don’t have a courtesy water ever)— a small gesture that could have at least made up for the parking inconvenience. The restaurant inside the hotel closes early, and there are no nearby shops or conveniences around, leaving guests with few options. To make matters worse, the night staff(front desk) was rude and unhelpful. Overall, this hotel did not live up to Marriott’s standards, and I would warn others to look elsewhere for a more comfortable and welcoming stay.
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Jayendrasinh
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Staff is good and friendly , property is not cleaned enough
Rita
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

The staff is great here. The food, drinks and coffee options were great. We washed clothes on the 2nd floor and it was easy and the machines worked well. Beds were comfortable and the water pressure was on point.
Duane
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

The staff and facility were GREAT!
Jonathan
icon-Leisure with Pet
Leisure with Pet
8.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Clean property, pet friendly, currently under construction
Number of reviews per page
20
40