It was a little complicated to figure out that you needed to go to the 8th floor in a modified apartment to get to the rental office, but when we got to the room it was clean and well furnished. Little to no amenities/only 2 towels/no shampoo etc, which wasn't ideal for travelers, but kitchen had everything you needed and again, super cozy.
The pool was closed and it didn't specify that it was seasonal, so that was a bummer, but location was great and once we had everything figured out it was easy to get in and out of and was an excellent home base to explore Santiago.