Nice room with excellent shower. There were to issues that took the edge of our stay . The first was car parking and the second was the restaurant. Car parking although we arrived early there wasn't any . The restaurant because initially we were told we had the have the set meal theatre special , in the end the a la carte was available and the food was good. There were similar problems at breakfast , we were told only continental was available then in the end a slightly limited full English could be provided. They also failed to deliver my newspaper for which I had left a token. Everything was put right in the end and we did eventually park on site , but in stead of being a relaxing stay it was all rather stressful .

Nice building. Everything I needed. Warm comfortable room. Tv. Internet, room service, bar. Full English breakfast served to me in a nice dining room. Friendly efficient staff. Great price. Perfect

Breakfast was not included. This was a surprise at £157 per night. However, it was a sweet, quirky room. Helpful padded rolls so my husband didn’t bump his head on the low ceilings. Right on the high street so perfect location.

All good

Staff very helpful. Very good breakfast!

Spacious & clean bedroom and bathroom. Staff were very helpful.

Good location and interesting building

Room very good. Christmas function slightly disappointing

Very clean room. Friendly and helpful staff. Good access to the main shopping areas.

If you want a cold room with no eorking heater at high prices, this is the hotel for you. I've left a more detailed review on trip advisor. To cut it short, room number 2 is right be the high street so no need for a alarm clock, the window is ancient so its freezing cold plus no working heater. The only reason we came to this hotel was for its spa facilities which isnt even available for whatever reason. I got charged £10 a day to use car park. Premier inn at half the price makes this look like a 1 star. What a rip off

Lovely place to stay. I just wish you could get a packet of crisps with your G and T in the bar!

Room was clean as was bathroom and public areas.But it’s looking tired throughout the hotel and a little shabby.Breakfast was excellent

Staff welcome

Great staff, clean room

Really nice room but no means to control the heating

Room was very nice shower products lovely bathroom a little on the small side I have breakfast before and that's very nice also. Room service and all.

Clean room and bathroom, very comfortable bed, quiet room, friendly and helpful staff, car parking, excellent location.

Character hotel but a bit of a warren. Good location and bar. Car parking was £10 but they allowed me to stay for a more hours after I checked out, but a parking space is not guaranteed. If you have mobility issues some of the rooms may not be for you. Comfortable bed.

Room small but amazing , bathroom roomy , bed so comfy , bar area welcoming & modern . Reception staff excellent . Location great . Parking easy . Bath rail too hot & close . Lift door abit wonky .

This is a really lovely hotel. Really well kept, and friendly staff. I will definitely be staying here again when in the area. It felt very exclusive, without being over the top. Very nice.