Firstly, the entire staff from reception to housekeeping were outstanding. They are overworked and underpaid but still keep smiling. Special mention to Nat from housekeeping. Let's start with the negatives. Arriving at 3 p.m. after a long flight with a business meeting at 5 p.m., I was informed there were NO towels available until 7 p.m. This is completely unacceptable. They should have followed me to Emporium and bought some. Also, no water in the room when I arrived. TV was not smart. Channel selection bizarre. How can you have Saudi TV but not have Sky News? Probably the same reason why there were no pork sausages at breakfast perhaps? Breakfast service impeccable again as was the egg station. However, completely cold baked beans??? They have a nice app where you can order housekeeping items, very good. Also asked to provide feedback and promised contact from Guest Relations Officer but nothing happened. Bed and bathroom excellent with good supplies. Location not perfect as a 10 min walk along narrow pavement to BTS. I would stay here again just because of the lovely staff, however I may have to pack some towels.

Very comfy room with great city view, friendly staff, the bar at the 28th floor offers good drinks and great view as well, great location (shopping malls & trains just 5 mins walk), and the area is a bit calm, not too crowded so no loud noise or uproar from the club at night

A very comfortable hotel for a staycation, and the location is excellent. Very close to a 7/11, just a short walk across the street, and very close to legendary culinary spots and trendy coffee shops. The breakfast selection is extensive, and I found everything delicious. I will definitely stay here again when I return to Bangkok.

Good. Nice stay in this hotel.

The accommodation is so trendy and chic! Love the vibes and it is located 5 minutes walk away from bts phrom Phong (which basically connected you everywhere).

A good hotel with friendly price for hyatt. Staffs super responsive to our needs and room is definitely spacious. There is a sofabed for us, family of 4 - 2kids and 2adults, to rest with no extra charges. Breakfast is nice and has lots varieties. Love it here.