Once I arrived in Delhi, I called the hotel to confirm their address as it was late (past midnight), but was told by an attendant over the phone that there was no access to all the surrounding streets and that I needed to find another hotel. And that of course I would be refunded for what I had paid.
I did so since after a 30 hour trip, all I wanted to do was to get some rest. I then had to pay triple for a single night in a very dirty and uncomfortable hotel and had to completely change my original travel plans.
Eventually, the refund was not honored by the hotel, but also @Hotels.com didn't offer more help in holding the hotel accountable, other than offering me a $5 (yes five) dollar credit. Seemed like a joke, especially for being a long time user and with no previous problems of this type.