Good staff, excellent room, clean, great views, everything worked.

Good stay

Excellent service and attentive staff. Only downside was dust mites in pillows.

.

Room facilities and ambience unparalleled, food options many and very palatable, wayyyy better than Hyatt or Taj city center

Perfect location. Expansive Buffet options and friendly staff. Highly recommended.

Washroom//tiles look like is very dirty

Everything was superb

Right from the check-in till our check-out everything was 11 out of 10. There was a surprise welcome for us with a cake and decoration in the room. The staff were exceedingly welcoming and helpful. Room was large with an excellent view all kinds of modern amenities. Complimentary access to lounge and cocktails were provided. The dinner was good but the breakfast was excellent with wide variety of choices. Food catering to all tastes were available. We were really spoilt for choice. Definitely recommended.

I have stayed here 3 times over the years and I really love it! It is right next to eco park and I love it!

My stay at The Westin Kolkata Rajarhat was excellent. The rooms were luxurious, the breakfast delicious, and the staff incredibly attentive. Highly recommend!

Everything was good.Facility is well maintained and staffs are very courteous. Only drawback would be if the bar counter by the pool has a permanent server all the time for drinks and taking food orders. Rest from the rooms to the breakfast, all was good. Special thanks to Sugam at the front desk who made the check in fast and easy.

I was visiting with my family and the stay was amazing. Special thanks to Mr Sugam at the front desk who made our checkin absolutely fast and hassle free. Our requests were also honoured and for that we are grateful. The room provided had a stunning view of the skyline and all the staff members at these property are extremely helpful and attentive. Food is also good, would suggest if they could include some soft drinks with the buffet. And finally coming to the pool, it's probably one of the best maintained in the city right now. Very clean and big enough for everyone to enjoy. The stay was wholesome. Thanks Sugam.

Nice, clean, spacious room and bathroom - quiet guest floors - food choices at main dining hall was extraordinary - lobby smaller than other hotels but seemed efficient enough.

Fantastic service very enjoyable

I didn't enjoy my stay. When I checked in the A/C wasn't working. I wanted to order water from delivery app, they said I have to go downstairs to pick it up (they had bottles of water packed inhouse, which I did not trust). When I wanted to buy bottled mineral water the morning I was leaving for the airport at 4:30am they said the entire hotel ran out of bottled water. When I said that's quite surprising if they can't find a single bottle. Then they said it's chargeable and found a bottle. It's a shame if they think a platinum elite member is worried about paying for a bottle of water. I don't expect that from a Marriott brand. They need to train their employees to work in a brand like Marriott.

1) when we arrive at the restaurant at 10:00 pm, the luggage deliver guy stepped in the elevator with us and convinced us not to go to the food but allow him to drop of the luggage in the room before we move for dinner especially when he knows the restaurant is going to close. 2) dinning area food is not separated from veg to non-veg 3) night tables are dirty in the room, toilets have stains, bathroom are not clean 4) front desk is not very communicative with rest of the staff when we request to pass on the message I would say very poor overall

Good top end hotel albeit rather a way out of Kolkata city centre in an area with little to do but convenient for airport. Recommend Club rooms for good quality lounge access and free airport transfer. Rooms well looked after with good cleaning staff, less so around pool area where difficult to get a drink before 1pm as staff still clearing up from night before despite residents trying to relax

There was no car waiting for us as agreed at 1.45 am to take us to airport..car arrived at 2.15 .We nearly mussed flight..was extremely streesful and badly organised, as well as expensive.Totally disappointing end to our stay

Nice area. Staff needs more training. Check in process was a hassle.