It was quiet and very peaceful Staff very friendly and helpful

This place is fabulous great spa nice room staff couldn't do enough to help me very nice restaurant great food

Very friendly staff and clean property.

Bardzo fajne i czyste miejsce. Super sniadania wliczone w cene pokoju. Spokojna okolica.

Lovely property with an excellent proximity to Auschwitz Memorial and Museum

Absolute stunner in small town Poland! Lodging and restaurant was top notch. Next visit will be including the spa services. The free breakfast buffet and coffee were best we ever had anywhere. We would make a trip to Europe just for this place!

Amazing hotel and fantasic desk staff. The front desk staff couldnt be more helpful with ordering taxis, offering advice on food options etc.. room service from the restaurant was superb. Some of the room furnishings may be in need if an update but the current ambience and style should be maintained. Some minor maintenance issues were noted to the staff who immediately took steps to action. Overall, a superb place to spend a few restful days

Stayed for 10 days...the breakfast spread and breakfast drinks were on point. Never a shortage of food in the morning. The grounds, inside of the hotel and spa were very clean. The restaurant was amazingly delicious with Polish cuisine. Hotel room was quiet at night which was nice. The room however, had its challenges. The shower door didn't close all the way leaving the bathroom floor soaked every time we showered. No ventilation in the bathrooms and the 2nd room did not have air conditioning so we had to leave the door open. The carpet in the room looked really dirty. The room was very bright in the morning the blinds are not dark enough. Housekeeping is very good. They restocked everything upon request. Very friendly staff.

The room was ok. The decor is dated and the beds were saggy in the middle. The shower door was sticking and the air conditioning wasn't working. The staff was friendly and the breakfast had a good variety of choices.

thank you

We love the atmosphere and ambience of the hotel, and friendly staff. A great stay.

The hotel was well appointed with a full service spa on site. Guest access to the hot tub and sauna was great. They have the greatest sauna and steam rooms I’ve ever seen. The herbal steam room was truly a treat. Parking was plentiful and included. Convenient access to historic sites.

Loved the property- it was very cozy, clean and had good amenities. The rooms were ok- a little small with teens, but it was a quick trip so perfect for our needs. The little restaurant downstairs was lovely.

Staff was friendly, helpful, and spoke English. We arrived late and they helped us find food options that were still open and assisted us in the morning with calling a taxi to Auschwitz.

This hotel was a fantastic point in our trip. The spa access helped us have an amazing day where we could relax and recharge. The saunas were nice and hot. The room was wonderful and the restaurant had plenty of options and we left satisfied.

The hotel building is beautiful. It's clearly very old and has been carefully restored and renovated. The staff are polite. The facilities are clean. Food is subjective, but I found the breakfast wasn't very good. I appreciate that it is not possible to cater for everyone's tastes, but there was very little for anyone who didn't want to eat 10 different plates of salad. The bread was hard and plain. There weren't any bread rolls or pastries. I was disappointed with the lack of tea and coffee facilities in the room. It's not acceptable for this type of hotel not to provide a kettle, tea and coffee. I have seen that other people have raised this issue with the hotel several times, yet nothing has been done. I spoke to reception staff on 2 occasions, and they couldn't explain why they didn't have kettles in the rooms. I was told I could use the bar, and charge the drinks to my room! It's just a basic facility I would expect from any hotel. I think the hotel is more suited to people from Poland than abroad. It doesn't really cater for a variety of tastes and needs.

Super

Very beautiful hotel and pristine. The bathroom in my room had a constant smell of raw sewage. There was 2 receptionists that I met. One with shorter hair was very kind and polite. Another one with longer hair, I had an issue with. I just asked if the massages were included in the hotel fee, or extra. She looked at me as if I was a fool. She spoke english. I repeated myself and she finally "understood" I am an American citizen born and raised, with hispanic descent. The racism at this hotel and the area is very bad. Please be weary. Even the breakfast time, I did not feel safe in this banquet hall. I have never had this issue elsewhere.

Super friendly and helpful staff , the restaurant and gardens were wonderful, highly recommend staying

No AC in the unit very uncomfortable in summer months small room