Lodge room spotless, helpful staff and fabulous location. Excellent breakfast, lunch and dinner.

A perfect getaway for an overnight pamper. Would prefer to stay two nights to get the full experience.

Had a great stay this weekend. The facilities are great. The restaurant and bar staff are excellent and very helpful and efficient. The food was good. The night porter also assisted with pick up and drop off from the lodges to the restaurant on Friday as it was very wet so that was appreciated. Only a couple of things that could be improved, the bed in the standard room is a small double so I felt like I was going to fall out. As a female who does a lot of solo travelling (though not on this occasion), the lack of lighting from the lodges to the restaurant/bar/spa is not great. Had I not been with my friend, I wouldn’t have gone up after dark. Overall though, a lovely relaxing stay.

Lovely room but a tad cold without an extra heater. Lovely food.

Great accommodation, excellent food and friendly staff

Fantastic overnight stay. Staff very accommodating.

The whole stay was amazing. Staff were really friendly, the spa was incredibly relaxing, and the cabin accommodation was perfect and in a really scenic spot. The only fault was the outdoor pools were pretty cold, but the weather was chilly generally during our stay.

Lovely stay here. I was a bit disappointed that the main pool was closed as that would have made it a 5 star experience all round. Staff were brilliant.

Good food, clean room, great service

Our accommodation was right beside staff accommodation but they were quiet. The waiters were excellent but seemed to be getting pushed hard by management to serve, clean up etc.

Exceptional service

Room was huge, clean and comfortable spa was lovely especially the outdoor area. Restaurant staff helpful and friendly food and drinks were lovely

Lovely stay Main bedroom bed very uncomfortable

Gorgeous hotel, lovely restaurant with delicious food. Swimming pools were nice. Breakfast included and fab. In room facilities also great.

We had a wonderful 3 night stay, the studio apartment, dog friendly was perfect for us. Only couple of tiny maintenance issues. The staff were all so friendly and helpful, they made our stay special. Food was good for breakfast and dinner. Our only disappointment was Tarbert was totally closed! Got the ferry over which was lovely, but not even a cafe open so came back in next ferry.

The Shepherd's hut wasclean and comfortable. The restaurant was fantastic. Over the whole weekend everything was delicious. The spa was great. The outdoor facility was great. The staff were friendly and really attentive and willing to engage in conversation.

Great location.

The breakfast was good, however they would not deviate from the menu. I asked for an omelette, however I was told this was not possible as not on the menu - bit disappointed. Spa was so relaxing, could have stayed longer than the 2 hours allotted. Infinite pool - perfect. Dinner at night did not disappoint lots of choice and beautifully cooked. The only down side was the room cleaning. The bed in the room would be made up however if there was a used mug it was not cleaned, it was just left. Again minor but disappointing.

The hotel is really good oxygen,

We stayed in Lodge 5, the room carpet and bathroom floors were really dirty as was the kettle and some of the furniture. We mentioned to housekeeping staff member and was told someone would contact us. This never happened and by time we checked out we still had not had any contact.