Torre Lucerna Hotel Ensenada

Explore Torre Lucerna Hotel Ensenada
9.2
Exceptional
From 1,039 reviews
Cleanliness

9.4

Room Comfort

9.2

Service and Facilites

9.4

Traveler Reviews Torre Lucerna Hotel Ensenada

Number of reviews per page
20
40
Top reviews
Suzett Lopez
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great service as always
Jesus
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Overall was a good stayed
Leopoldo
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

High recommend
Hamed
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

That was a good hotel and we enjoyed
jose
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

5 stars!
Francisco
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great stay,love everything about it
Carolina
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

I love this hotel, we had a beautiful view to the sail boats with a cloudy day, so beautiful, i thought we were on the beach front but no access to any beach, that was disappointed because the pictures on Expedia show like the beach is right there but no, you are not on the beach and no beach access, gym was clean and and really nice, other than not clear about the beach everything was really nice, we enjoyed everything, I will stay again
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Juan
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Clean, great staff
Leo
icon-Family
Family
2.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

People were friendly and attentive but quality of the stay was not up to standards for the price of the nights. Had to switch us to another room which was a downgrade from the original reservation. Drainage stunk in the first room, second room there was no cold water. Hot tub didn’t work properly. Things that for the price of the stay should not be happening. Probably won’t be visiting again in the future. Would not recommend to anyone.
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Alejandro
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Staff good, Bar Great!!, Clean Room , dinner at restaurante took way too long and really needs to work on quality of the sides but steak was good for the price. Breakfast I wasnt able to get
James
icon-Business with Friends
Business with Friends
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

We stay there was okay little bit far away from Ensenada downtown staff there nice
Uria
icon-with Children
with Children
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

didn't eat there
Tara
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

From the minute we walked in we were impressed. The hotel is beautiful and definitely has that wow factor. The service was impeccable and everyone of the staff made us feel so welcomed. The breakfast buffet was INSANE. It had everything you would ever want. The pool was great, the rooms were very clean, and the beds were so comfy. I am definitely coming back soon. I can't say enough great things about this hotel. The only complaint would be that our sliding patio door would not lock.
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Robert
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Clean room and friendly staff
Bryan
icon-Business with Children
Business with Children
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Awesoem
Omar
icon-with Partner
with Partner
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Overall a nice property to stay at in Ensenada. Easy to park, safe, and clean. Can bounce from there to all of Ensenada’s attractions and food.
Reyna
icon-with Partner
with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Room was spr clean, everything was well organized. Room smelled fresh and staff was amazing over all.
Alberto
icon-with Partner
with Partner
2.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

The restroom was dirty when we first got there, used and took a while to be cleaned. Pipe lines were not functioning, running water was dirty smelly and cold, room service terrible, one night they let us out and we got to come back to the front desk to reactivate the key and check the reason, really expensive for what they were offering. Pool was really cold. Not true with advertising.
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Lindsay
icon-with Partner
with Partner
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Hotel and room were beautiful. Pool area is very nice. Weekend buffet was a little overpriced but had fresh fruit and made to order omelets. Had a nice massage in a small area off the gym. Staff was very accommodating. When we had little hot water to our room they immediately offered a new room. The pianist downstairs was stunning and some guests who were opera singers joined in for a spectacular impromptu performance. A great time all around. Try the steakhouse next door. You won’t be disappointed.
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Ma De Los Angeles
icon-with Children
with Children
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Comida , muy rica , saludable, limpieza, servico excellent
Number of reviews per page
20
40