Fantastic experience. All of the staff were excellent

Had a lovely meal in the restaurant

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Staff very friendly and helpful. Slight mistake when checking in but this was resolved with no fuss. Hotel is excellently located and wonderful big rooms with plenty of character and no noise at all overnight.

Excellent

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Sadly we both had a breakfast that was cold Such a shame as the hotel s great

Lovely hotel, hot breakfast cooked to order. Not impressed with the Marco Pierre White restaurant

This hotel provides the excellent experience, making my visit to Durham so memorable!

Excellent hotel. Well located. Great restaurant - dinner and breakfast. Stayed before. Friendly accommodating staff. Would stay again. Highly recommended.

Great hotel in great location, accomodatinf staff. Good breakfast

Very good hotel, even though it’s a big property (and we prefer much smaller) it still felt quite boutique-y.

Incredible breakfast.

A lovely building, conveniently located for the city centre. The food was good and the staff were helpful and cheerful. A great place to stay!

Staff friendly and helpful. On site parking. Ideal location for walking into city centre

This is a lovely hotel which retains many of the historic building features, such as beautiful tiling, wood panelling and lighting. All done whilst providing modern and comfortable facilities in a great location. Highly recommended.

Excellent location. Rooms very clean. An issue with the toilet cistern constantly filling was dealt efficiently and we had a new room straightaway. Very pleased with the service.

Absolutely amazing steak and breakfast in the restaurant. Hotel very clean and lovely architecture. Staff very good , pleasant and professional. Would definitely stay again

Spotlessly clean friendly staff fantastic architecture and history in the building. Central to Durham. Car park charges a little expensive could have been half the price. A lovely stay