Excellent hotel. Well located. Great restaurant - dinner and breakfast. Stayed before. Friendly accommodating staff. Would stay again. Highly recommended.

Great hotel in great location, accomodatinf staff. Good breakfast

Very good hotel, even though it’s a big property (and we prefer much smaller) it still felt quite boutique-y.

Incredible breakfast.

A lovely building, conveniently located for the city centre. The food was good and the staff were helpful and cheerful. A great place to stay!

Staff friendly and helpful. On site parking. Ideal location for walking into city centre

This is a lovely hotel which retains many of the historic building features, such as beautiful tiling, wood panelling and lighting. All done whilst providing modern and comfortable facilities in a great location. Highly recommended.

Excellent location. Rooms very clean. An issue with the toilet cistern constantly filling was dealt efficiently and we had a new room straightaway. Very pleased with the service.

Absolutely amazing steak and breakfast in the restaurant. Hotel very clean and lovely architecture. Staff very good , pleasant and professional. Would definitely stay again

Spotlessly clean friendly staff fantastic architecture and history in the building. Central to Durham. Car park charges a little expensive could have been half the price. A lovely stay

Beautiful clean room with all amenities. A beautiful building. Staff very friendly and welcoming. Shower newly fitted and great, good qulaoty toiletries. Hairdryer.

First of all the building is amazing! Steeped in history and much preserved. The staff on reception from the minute you arrive to the staff in the restaurant at breakfast were all very friendly and efficient. The room was large and very comfortable, with lovely toiletries and coffee/tea making facilities. Loved the security to accessing the bedrooms too.

Breakfast was only OK

Clean room, great breakfast

Top room and top staff - very customer focussed.

The room was well appointed, the only issue was the lighting. The lights could have been brighter as some areas were dark.

Fantastic hotel, clean and spacious. Great architecture and restaurant really good too.

Room was lovely with good amenities, although there was a loud noise, possibly coming from the air con, but it's an old building so we expected it to be a bit querky. Staff were friendly and helpful The building itself has been restored tastefully with lots of original details. A really nice place to stay within easy walking distance to the centre of Durham

All very friendly and helpful

Our stay was amazing! We arrived just before midday and reception were very friendly. Janet was very helpful and rang us an hour later saying our rooms were ready which was a brilliant surprise. Steven in the bar was a brilliant host and very friendly. This hotel is absolutely stunning and immaculate. Would definitely stay again, 5 stars!