Overall Ratings & Reviews SureStay Plus Hotel by Best Western Auburn

Nice

Convenience to the highway and shopping. Dated furniture and fixtures.

Beautiful historic hotel! Everything about it is charming! Love the screen porch with rocking chairs and the lovely woodwork. Everyone was very friendly and helpful. Room was quiet, clean and comfortable and the breakfast was really good. There are lots of shopping and dining options very close. My grandchild and I traveled together for a week and this hotel was by far our favorite!

The hotel itself is nice, has a lot of history which we loved. Staff was friendly, rooms were pretty clean. There were a few little things but nothing that made us feel uncomfortable in any way. The pool was closed which wasn’t a problem for us but if we would’ve brought the kids they would’ve been very disappointed. I think this is something that should be shared with their customers. All in all we had a great time and would stay again and recommend. Also locations is absolutely perfect, everything you need is right there.

We stayed overnight and it was clean and comfortable.

The lobby had an old world charmed to it. Everything was clean and the bed slept great.

It is an old wooden building. Room was smelly. Sink was beside the door. No sink in the washroom. To wash yiur hand hou need to get out of washroom. Some electrical plugs donkt work. It is bad, but does not wirth 8 score they have. It is level of Motel not hotel. Even some Motels are better.

Very nice place super cute.. close to alot of food places and walmart is right behind the hotel. Definitely recommend

We liked the area, felt safe, the hotel was very unique in appearance and style. Everyone behind the counter were very helpful and friendly. Would refer it to others that would need a place to stay in that area.

The staff were very friendly and helpful. They made us feel very much at home.

It was just ok. The bed was pretty comfortable which is all I needed. Was just here in between two road trips. But it was a little dirty bc there were con webs )with spiders) in the corners and ceilings. So that wasn’t fun. They also put me next to the lobby and there was a machine turning on and off ALLLLLL night so that was annoying.

My only complaint would be the noisy air conditioner in our room. Other than that it was a good stay. The breakfast was decent.

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We loved the stay. Only disappointment was the fact the pool wasn’t open on the hottest week of the year and the breakfast was a little disappointing. Otherwise this is definitely a 10/10 stay! Very clean. Very beautiful on the inside! We enjoyed the outdoor seating areas!

Our stay was for 5 nights. This hotel was awesome! Everything was very clean. The lobby has a 1920's Era feel to it. Just a great place to sit and relax. The two screened porches with rocking chairs was a great bonus! Would recommend to anyone & would definitely stay again!

The hotel is a bit outdated compared to others around it. However, it was clean and I was able to sleep, shower, and eat breakfast just like at any place. I always check for cleanliness before I bring my suitcase up to my room no matter if it was a luxury hotel, and I was satisfied.

All went well….

Outdated but comfortable and clean

Easy to get to, quiet from room to room except for slamming doors. Price was reasonable. Breakfast was the same everyday, which got boring. Had to call management to have something in the room repaired. Pool was not open, which was disappointing, but most likely reflective in the nightly cost.

This quiet hotel is a delightful two-story home away from home. Easy to find, reasonably priced, nice people. This is not a complaint: The night we were there a guy golf group was staying there. Usual clouds of smoke, conversation, maybe even adult beverages out on the front porch. It was fun to see this as part of our stay - made it seem more homey. Definitely not a typical "modern" hotel.