If Thai people will stay here No heating, no check-in. Everything must be done via email and phone. No staff, no one to ask. Mellow is a chicken with a different eye than finding a way to check in. The more you book through the booking, the more room you have, the more problems you have to call and ask for email and mail. Oh, very complicated. We arrived soon, no waiting, no idea where to go, had to wait in front of the room. But the room is good.