Do not recommend this hotel! Worst customer service we received on our entire stay in Japan, they were rude and didn't take into consideration children. We checked in at 8pm at night with 2 children into our room with a futon and no bedding supplied for futon. After asking for the bedding they requested an additional fee of $168. We didn't agree to pay the additional fees as we had already pre-booked, paid and checked in. They asked us to leave the hotel even while we were on the phone to Expedia. My family were upset so we decided to find alternate accommodation so they could sleep. They refused to provide us a refund for the remaining nights, even though they asked us to leave and wouldn't provide us with the bedding. Rooms are small, would not recommend as there are much nicer places within the area. Still trying to get a refund.

WiFi on and off, not working well. Sofabed was not comfortable. Very small room.

The room was very small, the staff were not friendly at all! I would not recommend. Oh and they were missing some basic stuff. They only provide with tea/coffee on your first night after that you’re on your own. The hotel is conveniently located closed to a bus stop. There is an Udon restaurant near by that you have to try! Back to the hotel, I would not recommend

Excellent rooms based on Japan traditional style, fully fitted kitchen area and washing machine. Tea, kettle etc. Provided plus laundry soap.

Laundry in room, large bathroom

Perfect for my family!

Very nice rooms. Has everything you need for your stay and the staff are super helpful with anything you need.

Very noisy if you have street front room.

Wonderful, clean, with a kitchen and even a washer in the room. It was a very pleasant stay. Staff is very friendly. Enjoyed my stay! When you check in make sure the code for the door downstairs works.

Beds aren't the most comfortable and the hallway was dirty. For the price not to bad but wouldn't be our first choice it returning to Kyoto.

Was expecting a lot nicer for the price, carpets were stained, sounded like elephants were above us, elevator smelled musty. Would not recommend.

Very clean, tidy, well appointed. good location, easy walk to train, buses at front door , or a stroll to the city for those who are more active. Also close to convenience stores. Sensor light in room entry was a nice touch and washing machine to do laundry was a pleasant surprise.

The worst place I've stayed at in Japan, or in general to be honest. The staff were rude and no information was provided about checking in earlier than 4pm, the air conditioning was broken in our room in the middle of summer and they forced us to abandon our plans of exploring Kyoto to stay and watch a repairman fix the air conditioning, and refused to move us to another room whilst it was unbearably hot. They charge for using the products they give you in the bathroom/kitchen, and the washing machine provided seemed like a boon but in reality it destroyed our clothes despite putting it on the lowest temperature setting (it literally tore a whole in one of our shirts). I don't recommend this place.

Hotel was perfect for us. A large room with place for 4 of us. Very fresh and new. Shower even had its own TV. Even had a free snack for breakfast. On map its walking distance to Nijo castle but bus stop right outside door. One direction takes you to golden temple area and other direction to old town. Overall it was a perfect hotel for our Kyoto adventure

Check in location is different than the actual property. They say that they will take you by car to the location but was not available so asked to wait one hour. Took a Taxi instead. Staff are useless as well. The property itself is nice and clean and spacious but the process takes away from that.

Clean, comfortable, quaint. It was just far from Gion and touristy area of Kyoto and we relied on buses for transport to tourist areas. Also there was no front desk staff for several hours mid-day and we were unable to check in when we arrived which was annoying. We left out luggage in the lobby.

It was a last minute booking. The receptionists at the door, were very welcoming and helpful ! There were free umbrellas in the room, for use. We stayed in a 3 person room. Two single beds and one double sofa bed. The double bed was a good surprise, but you could feel the metal bar of the contraption digging into your back! The equipment provided was all very good, but more pots/pans could be provided! The small coffee table should be replaced with a normal coffee table, if you are expecting guests to cook and eat somewhere. Overall, reasonable price hotel, good communication, alright location, clean hotel.

This was by far the BEST place we stayed at during our stay in Japan (we used 5 different hotels during our entire stay of two weeks). Initially we were concerned about the check in process, but they were incredibly helpful and accommodating. The room was much more than we expected--it included every convenience possible. The location was so easy for us to navigate to and from for touring, shopping, etc.

New facility. Laundry machine in room. Clean and comfortable

何度宿泊しても、いつも快適です。コンドミニアムと言ってもいいくらいの部屋は、快適で、ゆっくり過ごすことができます。駐車場だけが難点ですが、自家用車ではない旅行であれば問題ないと思います。繁華街からは離れていますが、それがいいですね。