They lied about having A/C in the room, even when I spoke to a staff person over WhatsAppand they garanteed the A/C working. They gave us a 4th floor "apartment" and my mom is an elder person They did not care, gave us attitude about it. and didn't even want to change for new towels. Very disappointed in this stay. Kept lying about offering a good service I DO NOT RECOMMEND THIS STAY

Great place to stay. Large rooms, hot showers, and conveniently located!

The room was huge and very clean. The bed was super comfortable. The breakfast was delicious and everyone was very accommodating and helpful. They provided us with water ottles and free potable water to fill the bottles. I was traveling with my daughter and we felt very safe. My only suggestion is that for room 6, the street lights are bright, so darker blinds would be helpful.

Great place. I stayed in the third floor that has a nice terrace. Good breakfast and great staff

We were not advised our room was in the fourth floor. For three elderly ladies this was not easy. They did not clean the room every day, I was told they clean it the FOURTH day, when we check out. Only two nice staff members, Roy at night and Breakfast lady.

Our 4th time to stay. Cozy safe neighborhood. Can walk to Chapeltepec

My second stay at the Gallery was excellent as was the first. The hotel, staff, location/neighborhood, breakfast, cleanliness, etc, etc. It will be my place to stay in Mexico city!

The location was great with excellent customer service.

Courteous staff. Clean rooms. What made me take away a star was that the room I stayed in (going up the first staircase by reception), the room temperature was cold, my shower was cut short because the hot water stopped running, street noise could be heard as if the windows were open, and there were other random noises during my stay.

The amenities I paid for were broken, no air conditioning so it was very hot. They gave me an alternative that was loud and didn't work well. Also the electronic curtains were broken. It's crazy that they didn't even offer of partial refund and just flat said "No" when i asked. Horrible experience!!!!

Affordable spot in La Condesa. The breakfast and staff are wonderful. The only problem was our room wasn't cleaned in the week we were there, only the bed was changed and garbages emptied but nothing else. The room could do with some fixes.

Great rooms - great space, decent breakfast included!

The Gallery will be my go-to place to stay in Mexico City! The staff, apartment, breakfast, location...everything is amazing!!!!!

Very nice

Excellent place and location. The staff were amazing and super helpful. The breakfast was delicious!

Tudo muito limpo e organizado! Meus filhos amaram e muito atenciosos.

Perfect for what we needed!

My staying was just OK, they ran out of coffe and bread! On my next day, I did prefer to go around to have a nice breakfast.

Staff very nice, clean room & kitcken

The location was excellent, in Condesa, close to Chapultepec Park. The room was spacious. Other than getting an extra roll of toilet paper on our first day, our room was not cleaned for the four days of our stay despite putting out a door sign requesting cleaning.