Staff fantastic... breakfast excellent...food good...not happy about auto tip on food bills I know we can take it off but doesn't sit well Really disappointed that the pool was out of action...we were told we could use the sister hotel but we didn't have transport so that wasn't going to be easy...it's a shame because the pool was one of the reasons we booked. Our room though did have a marvellous view of the bay.

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Lovely staff at this wonderful hotel. Staff were all very friendly and couldn’t do enough for us. Breakfast was a real treat, with lots to choose from. Room was clean and had a lovely view of the sea. There was ample parking, although we didn’t use it. Hotel very near a bus stop. Three very nice restaurants to choose from too.

We had a few days here whilst we explored Guernsey. Ours was an upper garden room so we were at the top of the site with a bit of a slope down to the main hotel for breakfast. This wasn't a problem as we did get a message beforehand to warn us and give us the opportunity to change our booking if needed. The other downside to our room was that it faced onto the main road that runs past the hotel. Traffic noise was quite noticeable during the day but thankfully reasonably quiet at night. Would recommend you request a quiet room if you are a light sleeper. Breakfast selection was good though the service on the Sunday morning was slow due to a low number of staff on duty. There are 2 restaurants on site but if you wanted somewhere cheaper then there was just one pub quite a walk away. Otherwise you would have needed to get transport. The walk down to the bay was lovely and the cafe at the bottom had a good range of choices. We used the buses to get around and they are good value for money. Regrettably, the swimming pool was out of order when we arrived. Again, we did get a message beforehand to warn us and there were alternative arrangements at another hotel which was a fair distance away. Finally, we were a bit disappointed that the TV in our room used a very old Sky HD box and only had SCART connections. The Sky box was glitchy and the lack of HDMI connections was a surprise. ITs more routine now to have Smart TVs so this setup is quite antiquated.

Hotel had great view and breakfast / lunch on the terrace looking down the valley to sea was very nice. Food in all three restaurants was good, although the steak place you cook your own so menu limited and cooking quality down to you. The pool was not available during our stay which was disappointing as it was late May, so not exactly out of season. One or two of parts of the garden (wooden fences giving way) and breakfast room (seats in booths) were beginning to look a little worn. The Tree House experience was very nice - no TV, no real distractions - only odd bit is a the door is a patio window and opens directly onto the walkway for other rooms to/from hotel. The hot tun was also unavailable during out visit.

We stayed 3 nights but wish it could have been longer. Lovely location (our room had a sea view) and you could walk down to the little beach but quite a steep climb coming back ! We did take friends down to the beach for lunch one day but without any notice the cafe was closed so that was a bit disappointing. The pool in the hotel was also closed but they did offer use of the pool at their sister hotel ( but decided it was too much bother) Breakfasts were amazing. All the staff (except one) were super efficient and friendly giving us great advise and service. One member of staff deserves a particular mention and that is Catia on reception . She was incredible and nothing was too much trouble. We will definitely stay her again ❤️

A very classic hotel, well maintained and with courteous and professional staff. Both dinner and breakfast were exceptional.

Lovely treehouse room, breakfast was awesome… possible one of the best I have had. Location is fantastic… only downside for me this time was pool and spa closed. But I guess they gave to maintain them sometime.

Superb location with beautiful view to the sea and a short walk down the the beach side cafe

A beautiful hotel in the most peaceful valley. The staff were wonderful and the breakfasts delicious. Loved every minute of my stay.

Pool closed. I knew it would be. Bar closed. Room basic but ok. 2 days before arrival I was told the restaurant I booked would be closed. They didn't say the only alternative was in a separate building up a steep hill

One night staycation, love this hotel and staff always friendly and welcoming. Room, facilities, coffee / cake shop….. Highly recommended.

Lovely clean room, well maintained facilities, lovely staff . Great food and wine The tree house was lovely and I will be back.

Yes

A super stunning Hotel with a picturesque location. A beautiful retreat near to the town of St Peter port a shuttle service is available, Stunning views and good access to walking trails. Hotel is elegant without feeling stuffy, warm without being oppressive, welcoming without being kitschy, I felt that all the visitor touch points they got absolutely right. Room is very comfortable and well - appointed and the staff make you feel welcome from the moment you arrive, Especially the level of service, the restaurant staff and reception team provided excellent service. The food is fantastic 5 stars, presentation and choice, breakfast is outstanding. The room was immaculately clean and had everything needed provided with plenty of amenities like still water with tea and coffee facilities, dressing gowns and toiletry’s had a very comfortable stay. Some of the highlights an indoor pool and a tree top spa, restaurants and the gardens are beautiful. Most definitely would highly recommend and would stay again.

Good room, excellent staff

Lovely hotel in a wonderful location

Had to change rooms as first one a loud boiler /fan noise.second room although didn’t have a walk in shower it was so much quieter and stunning views. I was very pleased the staff found me another room

The tea and coffee in the restaurant was dire and needs improvement.

Woodland valley view room had a lovely view, the staff were very helpful and courteous, breakfast food was very good quality. Hotel's own vehicle picked us up from the airport and took us back. Couldn't really fault anything. Only minor niggle was that their website stated a fridge was in every room when in fact they were only in the top tier rooms and unfortunately they had no others to provide us. So their website needs updating, but it was no big issue.