Overall Ratings & Reviews Borgo Sant'Ambrogio Resort

The property itself is truly beautiful, with excellent views and a very peaceful, relaxing atmosphere. Our room was spacious and comfortable, Restaurant was good. the restaurant staff were also polite and courteous. However, we were disappointed by the service from the rest of the staff, particularly at reception. Given that this is a five-star hotel, we expected a higher standard of hospitality. We were traveling with large suitcases and needed assistance getting to and from our room, especially since the property includes several steps. Not only was help not proactively offered, but when we did request assistance, the staff’s response was noticeably cold and unwelcoming. Even when we expressed our thanks for the minimal help we eventually received, the attitude remained dismissive. For a hotel of this caliber, guest service should be a top priority, and unfortunately, the lack of warmth and professionalism from some of the staff left a negative impression. Also, the bathroom trash was already full when we arrived at the room. The location and beauty surrounding the property more than makes up for the lack of service, however don’t come here expecting a 5-star service.

Beautiful setting and wonderful service and food.

Amazing place near some of the most beautiful Tuscany hilltowns and wineries.

The most tranquil stay in the Tuscan countryside. The views are incredible and the staff are so welcoming. The ideal destination to switch off for a few days.

Property is gorgeous. Surrounding area is spectacular. Reception service was not warm or welcoming at anytime we spoke to them. Breakfast lady’s was amazing. Dinner waiter was not good. We ordered chicken dish it was deep fried & full of bones.terrible.

Amazing place, will come back. Everything you would want from a visit to Tuscany. Warm people, delicious food and amazing ambiance. The rooms were spacious, comfortable and had excellent hot water. Rooms opened up to private courtyard. Restaurant meals were delicious, service was impressive and food portions were great. Thank you for taking good care of our family of 5.

One of the best hotels I stayed in my life. Amazingly beautiful, awesome staff, great location in a very well preserved and maintained building.

It will be perfect if they pave the road to the resort.

Our stay at Borgo Sant’Ambrogio was heaven! We were welcomed so warmly and made to feel at home from the moment we arrived. The Borgo is absolutely beautiful, super comfortable, and located in the middle of Tuscany with gorgeous views. We were very close to both Pienza and Montepulciano! The on-site restaurant was delicious and creative for dinner, and breakfast was also wonderful! The whole stay was magical! A very special place, not to miss while traveling in the area!

Serene. Peaceful. Beautiful. Food great. As you are in a relatively remote location they could try to overcharge for dinner, etc., but they don’t. It was reasonable. Highly recommend for a little rest and peace from the crowds of the tourist areas.

My favorite place in Italy! It is so beautiful, peaceful and relaxing. The staff are so kind and caring. The view is the best I have ever seen! I can’t wait to go back! Thank you to Lucia and Dario and everyone there who made our stay so special!

Most incredible breakfast. All made fresh daily, on site or locally

Outstanding resort! The staff is amzing, very kind and helpful. Very clean space. Breathtaking views, delicious breakfast.

The room was comfortable and clean. Staff were friendly, breakfast was good. I liked the nice surrounding nature, and especially terrace garden with wisteria flowers in full bloom.

Very comfortable beds and spacious room but very basic without amenities. Only have bottled water and instant coffee in the room which in my opinion for the price paid, do not speak well of the hotel.

excellent place, views are stunning, service is really good. Rooms are very clean and large. restaurant on site very convenient because is off the path…. i would add a lounge/bar area to be and maybe have some drinks… but its a great place. i highly recommend.

Incredible staff, grounds, and stunning views. Perfection!

Lovely hotel with amazing views of the valley, conveniently located near to Pienza and Montepulciano. The restaurant was great, offering local foods typical of the area though they are strict about reserving in advance even as a guest. The real standout was the staff, very welcoming, helpful and friendly. Wish we spent more time by the pool and on property as it was perfectly tranquil and scenic.

This place was fantastic! The food, the views, and the staff were all top notch and we would return in a heartbeat. Our only complaint was that our A/C unit died after the first night so we were hot while sleeping.

Loved our stay here, beautiful views, comfortable stay, close to Pienza/Siena