Basic Hotel Puerta de Sevilla

Explore Basic Hotel Puerta de Sevilla
8.8
Very Good
From 255 reviews
Cleanliness

9.4

Room Comfort

8.4

Service and Facilites

9.2

Traveler Reviews Basic Hotel Puerta de Sevilla

Number of reviews per page
20
40
Top reviews
Sabrina
icon-Leisure
Leisure
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

There was a bug infestation that I had I brought up twice. They cleaned, but didn’t seem to help. The pillows and sheets were not changed everyday ( (they still had my makeup residue on them). However staff was very friendly, location was perfect to all the main attractions. On a side-note go have breakfast at a local cafe, they only had boxes cereal and instant oatmeal.
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Glenn
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The hotel is nice but I don’t think that it is worth the price point
Leia
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

I think the bed gave me scoliosis, I know that’s not possible but I think, somehow, it is with this bed.
Erin
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

This place has an amazing location! Rooms are small but very cute and have character. For the price, i think its totally worth it. The only issues why i didnt give it 5 stars is it wasnt the cleanest and with an older building it was a bit run down. The floor and glasses in the washroom were not cleaned and one sink woukd poor water all over the floor if you used it and the window didnt close completely so it was loud at night. Very minor things in comparison to the amazing location and friendly staff. You can walk to everything from here and the neighborood is amazing. I would stay again.
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Amani
icon-Leisure
Leisure
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very unclean hotel. Upon checking in I found used false eyelashes on the bathroom sink, a used bandaid on one of the handles in the shower, and toothpaste or spit stains all over the faucets and mirror. It was clear that the bathroom nor the rest of the room were not properly cleaned despite me waiting to check in until 2pm with the purpose of the room needing to be cleaned. The next day when I was leaving for the day at 10am I asked the woman at the reception desk to please make sure that the bathroom gets properly cleaned while I was gone and told her what the state of the bathroom was, she said that she would make sure they cleaned it. Upon returning to the hotel at 5pm I found the fake eyelashes gone, but the bandaid and toothpaste stains were still there. Nothing was cleaned in the bathroom besides removing the eyelashes. The telephone also did not work during my whole stay, and the walls are so thin that any person speaking in the hallway sounds like they are standing in your own room. Overall I would not recommend this hotel unless you want to be in a dirty environment littered with the last person’s garbage and deal with careless staff.
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Lindsay C.
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

This was a sweet hotel - small but quaint. Location is excellent. Provided water, sodas, juicess, fruit, and some cereal all day. No parking, nor deals with parking lots. That would be my only issue.
Diana
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Loved the coffe and snack bar open all day. Also had diet coke in or. Great location close to all the sites
Margaret
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Good location, comfortable rooms, self service complimentary basic continental breakfast. Very helpful staff
Rita Milagros
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Todo estuvo excente. El personal muy amable
Sarahi
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Clean area, clean beds, friendly staff. Nice beautiful balcony! :)
Enrique
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

It is close to the attractions. To be out all the time visiting the city, it is an excellent choice.
Sherika
8.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Small but quiet hotel. Great location. Coffee and drink bar is a good plus! The only real downside was the bathroom being super small and outdated.
Jean
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Easy location to Real Alcázar and Cathedral Good local places to eat Tea and coffee in reception
AMRITA
6.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

The hotel location was fantastic but entry and exit to room was wierd. Also rooms were small
Khairi
icon-Leisure
Leisure
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Nice hotel with big room and free stuff
Verified traveler
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

Friendly staff, but our room facing the street “Puerta de la Carne” was very, very, noisy all night due to the crowded bars and all day due to the street construction below our window. The interior rooms looked quiet, but we can’t say for sure.
Eric
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Close to a lot of restaurants - so can be noisy at night. The entrance is actually via another hotel at the back which was not too clearly explained. A bit tiring going through one building, up a few levels in the lift, then going to a second building before going to the right floor of the hotel in this second building. The room is a bit cramped. There is water, soft drink, coffee and some simple food for breakfast that is provided which was great. Service was a touch blunt.
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Mildred
10.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

La recepción sensacional de gran ayuda! Limpio y espacioso
MIGUEL
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Evrything is ok
Julie
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 43 week(s) ago

Hotels.com verified review

Very nice hotel in a great location. Room was clean and quiet. Had the basics in the bathroom, appreciated the shampoo and soap samples. Good water pressure. Friendly staff. Offered free juice, water, cereal, small breakfast rolls, coffee, tea in the lobby. Only complaint was the metal head board rattled with every move of the bed.
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