Staff were nice but hotel very rundown and creepy. Found other peoples hair in sheets and in the bathroom

Good service

Muy limpio el personal muy amigable relativamente un muy buen Lugar para alojarse la Noche

The bed mattress was HORRIBLE!! Really hard and uncomfortable!

Excelente personal. Lugar muy seguro y ambiente familiar

it was acceptable.

Overall based on Mexican standards it was acceptable. I hold US locations to a higher standard.

I didn't travel

Good stay

The staff is awesome

I love this hotel, Is very safe

Ok

Nice hotel and nice customer service, tasty food

The entry and dining area are nice. The room was the smallest I have every stayed in. Other than TV, totally lacking in amenities. No hair dryer. No shampoo provided. No tissues. Unattractive room. Shower head needs to be replaced. No washcloth. Etc.

Nice hotel pretty close to the city plaza, easily accesible to restaurants. Place was nice and well kept, staff was friendly

Excellent hotel and convenient location!!! I stay there anytime I am in Reynosa!

It was clean, it was nice for the price.

Staff extremely helpful and courteous

Overall I was satisfied, well located walking distance to restaurants and stores...

Bad location, and the stuff don’t pick up the phone