The communications with property management was great. There’s only 1 shower and 1 commode, the beds were very hard that gives me back pain every night, the A/C unit in the outside room doesn’t work. The WiFi for our last 2 days was almost non-existence. It was about 10 minutes walk to Dontonbouri.

The host allowed double bookings, even I reconfirmed the stay with the host just 1 week before the trip to ensure that there will be no problem. My family and I could not check in as there were other guests staying in the room. The host was not responsible for the incident at all. It was after mid-night during the Japan golden week period. My family with small children and the elderly could not find a new hotel in for first night as all hotels were fully booked. Luckily, the Expedia staff, named Chada, was very supportive to find us a new place for the rest of the trip. Big thanks to her for helping us during the difficult time.

近日本橋站，到黑門市場和心齋橋也方便，位置方便，工作人員服務態度好好，很快回覆，洗手間抽氣系統有待改善

突然更改酒店，新安排也不符合人數。

突然被取消後換一間條件更差的房間給你 住宿5天，中途會突然有其他人拍門 對方表示同樣預訂了這房間 完全聯絡不到戶主 極不愉快的體驗