The property is amazing and the staff exceptional. The hotel is unique; a renovated 300 year old place. We weren’t looking for the ordinary, and we didn’t get it. We had a room overlooking an historic fisherman’s square. The garden was a lovely spot for a contemplative breakfast, and doubled as part of “Merchants,” an on property steak house where we had delicious filet mignons. Susie, at “winning” hosted us at the property’s tapas bar across the small street where you receive a “magic card” which allows you to select various sized samples of wines from about 30 selections. Of course, you must pay the tab accumulated on the magic card at the end of the night, but the experience was fun and the cost, very reasonable. I highly recommend this hotel, Nico, and the entire staff. We will return.

It was an incredible experience in all aspects. We loved the place, the location, not to mention how spectacular the room is (Cathedral) and the details provided by its staff to make our stay a pleasant one. It is definitely a place we return to and recommend.

Very nice hotel. Staff amazing and big thanks to Myriam who was exceptional

Wonderful location. Superb staff. Superior property. I would highly recommend staying here.

Spent 5 nights at Palacio as a couple. Thoroughly enjoyed the hotel given the location, the room, and especially the service. The hotel staff was extremely friendly and helpful as they helped us plan several dinner reservations and a day at the beach club (which was amazing). Would highly recommend this hotel and look forward to another visit.

Im lost of words to explain how much we enjoyed it.

Absolutely gorgeous property. Excellent services from staff. All rooms are individually decorated and the room we had was fabulous. The restaurant within the hotel is great.

This is an absolutely amazing hotel. The employees are so kind, and helpful. This is a definite must if you’re coming to Mallorca.

Loved our executive suite. Beautiful hotel. Great staff, very helpful

This hotel is gorgeous and very well located. We were looked after so well by the staff and everyone was friendly and helpful. Highly recommend and we will definitely be back.

Very nice hotel, good sized rooms, attentive, pleasant staff, great location next to the castle/basilica. The hotel had a very nice feel about it, it felt like a small family hotel where nothing was too much trouble. There was a nice rooftop bar too and breakfasts were imaginative.

Our room was beautifully appointed. The bathroom, bed, shower, and general appearance was excellent. We enjoyed breakfast in the courtyard, the location in the old town is perfect. Service is friendly and efficient.

Gorgeous hotel in Palma old town. Second visit and already planning our next. Beautiful interiors, staff are so friendly and helpful, lovely breakfast in the outdoor courtyard and wonderful rooftop bar. Cleanliness and service outstanding. Stay here you won’t regret it

We had an amazing time in the hotel we loved the receptionist Antonia and Eddie was very nice. The location was great! I can’t say enough of it we definitely go back

Beautiful property Professional staff

Beautiful hotel freat central location and friendly, welcoming staff.

The stay was so pleasant. Staff was very courteous and thoughtful. We were specially impressed with Miriam, she was friendly and helpful. It was my birthday during my stay and she had a piece of cake and a bottle of wine sent to my room.

Elegant hotel, well kept. Staff superb. Great dining at hotel and convenient location next to best of Palma.

Great hotel. Excellent location. Wonderful staff, especially Abdallah and Merton.

Staff was amazing, attentive and helpful in all respects, especially Elisa, Eddy, Tolo and Sabel in the reception area.