Parking was good. No electric kettle in room or other tea/coffee making items.

Arriving early at the property as i was having a procedure at the day hospital the staff were amazing and got me straight into my room. Something that definitely eased my nerves and made my recovery much mpre relaxing. The room was clean and had a good selection of crockery along with fridge and microwave. Being able to come straight up the lifts from westside made everything so smooth at a time when excess trsvel is not wanted. The train station was right next to the hotel with a supermarket just up the street. Super convenient and a great place to rest up.

Very good hotel.

I was disappointed with the whole stay. For the price of the room for 1 night I was expecting much better service and facilities. It was highly recommended to me but has obviously gone downhill since. Room:- 1. There were no teaspoons and minimal tea and coffee supplies for the cost of the accommodation for the night. 2. The bathroom floors become very wet and dangerous after having a shower, and I had to use my only towel to wipe it up so my 80 year old mother wouldn't slip. Maybe provide mops to do this with if the flooding of the floor is unavoidable. Or extra towels. The cafe downstairs is a absolute joke!! What happend to the wondeful cafe that used to be there? Wouldn't even bother advertising what is there, they couldn't even toast banana bread and the coffee was bitter and undrinkable. And maybe remove the section in your information brochure in the room about your service to pre-order a taxi. A button that is not reliable and telling your guest "to just download an app on your phone to pre-book a taxi" is not a pre-booking service!! All in all was not impressed and won't be recommending to anyone.

Excellent reception staff

Yes

I wouldn’t call it spotless but clean and tidy - great beds, not very homely! Felt bare and it many amenities.

Room with a view - great overview of the city.

Good parking

I’d definitely stay here again thank you !

It was a really lovely stay, the only thing that was disappointing was the smoke detector keep beeping.

Yes we have a good times here

Helpful and pleasant staff

Room was clean and staff friendly and helpful.

N/A

Great location

Good size room. Clean.

Stylish

The staff was so friendly and helpful

The apartment was clean and neat. Staff were very helpful. Excellent and central location for the train, city or suburbs and food-entertainment etc.