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Traveler Reviews Citadines Bay City Manila
Number of reviews per page
20
20
40
40
Customer reviews
M***y
Staycation
9.4
/10
Reviewed 33 week(s) ago
I really enjoyed staying here, near from MOA and so easy to find everything 😍
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J***n
9.7
/10
Reviewed 50 week(s) ago
The experience was very enjoyable. A pet-friendly hotel that exceeded my expectations.
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PK
Pradana K. S.
8.5
/10
Reviewed 122 week(s) ago
Pelayanan bagus sekali dan ramah … bisa dapet early check in lagi 👍.
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BJ
Benny J.
9.4
/10
Reviewed 159 week(s) ago
Clean, nice, big rooms, close to malls and airports.
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AM
Aileen M.
9.4
/10
Reviewed 177 week(s) ago
Had a perfect family staycation in Citadines! They are unique in ways that they provide water in dispenser and microwave oven. Rooms are huge and clean, though I guess they should have better lighting. The pool area is perfect for relaxation anytime of the day. Breakfast is superb! Amazing staff and service too!
1 people find it helpful
DM
Daisy M. M.
10.0
/10
Reviewed 177 week(s) ago
Great amenities and location!
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JC
Joana C.
10.0
/10
Reviewed 178 week(s) ago
My family loves the ambiance so much! All the staff accommodating even to our mini request of borrowing a screw driver 😂 What I also love about them is how they can interact with the customers without sounding arrogant on answering our questions. Everything's smooth sailed on our staycation despite the holiday rush and we will definitely come again soon. It will be our 2nd home, I guess. 🤎. Thank you for making our holiday stay a very memorable one! Will vouch for Citadines to everyone until my last breath haha x.
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Maria Antonia Macatangay
9.4
/10
Reviewed 179 week(s) ago
Great location and amenities. Although we stayed during peak season, we enjoyed our stay and were able to relax well!
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rc
rhm c.
Family
10.0
/10
Reviewed 333 week(s) ago
the hotel is a perfect location...we love it
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AC
ANTONIO C. B. J.
Family
10.0
/10
Reviewed 334 week(s) ago
Nice stay with sumptuously healthy breakfast buffet with excellent service! Will recommend to anyone I know who will visit MOA and other nearby attractions.
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RM
Rechelle M.
Family
9.7
/10
Reviewed 363 week(s) ago
Room is spacious and sparkling clean.. Accessible to MOA and waltermart beside it..
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MY
Maja Y. M.
Family
9.4
/10
Reviewed 368 week(s) ago
The hotel has decent size room and new rooms. They respond quickly to requests. Front desk had a little problem but was able to process the check-in in timely manner. However, if you go to the 5th flr, we think because the building is not 100% completed, a heavy smell of paint is noticeable.
1 people find it helpful
CM
Corene M.
Romantic
6.5
/10
Reviewed 379 week(s) ago
New hotel but still have a lot to improve in guest services. Front desk/reception took time to answer phone calls. Needs improvement on telephone etiquette.
1 people find it helpful
MT
Michel T.
8.5
/10
Reviewed 385 week(s) ago
The room was very nice, brand new and clean and the staff very caring and efficient. Many thanks for this nice stay.
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ME
MICHAEL E.
Shopping and Culinary
9.7
/10
Reviewed 385 week(s) ago
Brand new, roomy, carrying staff, most of all very clean and great location by far.