nice clean room, helpful staff, good location for cricket at Sophia gardens, parked at sophia gardens pay and display which is very close

We stayed for one night in four double rooms for a graduation. Check in officially 3;00pm but we were allowed the use of a room (not one of those we were staying in) from 11;00am when we arrived to change...a 3+ hour car journey in this heat would've made things look as though we'd slept in them!. The rooms were all spotless, comfortable, larger than expected & had fans to try & cool things. Staff were amazingly helpful throughout. Great location & thoroughly recommend to stay if visiting the 'Diff'

Lovely clean room, very warm even with fan and window open, staff very helpful and knowledgeable

Absolutely fantastic. Staff are really helpful and friendly. Room was clean and tidy and had some very nice touches in terms of the amenities. Food was fantastic. Would highly recommend!

Parking is a nightmare in the area, so ensure you have a plan / idea of a few places to park

Really friendly staff very clean and well presented room. Lovely bathroom and welshcakes as a snack ! 5stars thank you! Will be back

All very good as expected. We didn’t order food on this occasion but it has always been very good in the past.

Room was spotless , shower was great, bed was great slept well, didn't have breakfast, we will fefenatly stay again

Such a wonderful hotel in a great location. Beautiful bedrooms.

Nice stylish room. Very close to Sophia gardens coach station. Large tasty breakfast. Exceptional helpful friendly staff

Appallingly rude person on reception. Made us feel very unwelcome from the moment we walked in. So much so that we abandoned staying here and booked into another hotel nearby.

Lovely room. Location was great. Friendly staff.

Lovely and clean but a little loud during the early hours and night. Possibly because its above a pub.

Wonderful!

Absolutely immense so well look after, incredible food, staff and rooms beautifully appointed.

Great staff, excellent location and room very good. I had a very early start to get home so didn't enjoy a sleep in bed, but it would've been more than perfect for a lazy morning. Had a pint with some Cardiff City locals before closing time in the pub downstairs who were great company (plus 2 Gooners!). In the meantime, up the Chelsea :-)

Friendly staff, polite doorman/security (wasn't expecting a doorman), welcoming room. All quite nice really. Bed was comfortable - which is a priority.

Excellent from reception to leaving. Our room was comfortable and spotlessly clean. Plenty of choice for a tasty breakfast. We will be back.

Lovely room. Friendly and accommodating staff.

Rooms were well appointed, very clean, and comfortable.