There were some rust spots in the bathroom fixtures and it just didn't feel like that nice of a hotel. The staff were hard to engage. I asked the valet to bring up the 3 bags in my back seat and they brought up my snow sleds and some other bags from the back of the vehicle as well -- they should have asked or clarified. No one needs 4 sleds and their bag of clothes for goodwill brought to their room. I waited 10+ minutes at the front desk to exchange some cash for a valet tip and was ignored. The clerk was with someone else but there was no eye contact or nod or other engagement. The oatmeal for breakfast was terrible (weird soft brown bananas on top) and they didn't bring milk or actual brown sugar. I had to call down and then wait 10+ minutes for the milk and somehow more coffee sugar. The breakfast my second day was not warm. Et cetera.

We liked it as we could walk to Roger’s place thru the pedway system.

Clean room, great service: valet & in the lounge. Convenient access to Rogers Place.

Everything was deadly !!

Its always nice to stay at the Marriott Edm

Room was very clean. Staff very polite and professional. Stayed in the 1 bedroom suite. The sofa was a very scratchy material, so that could have been better. The view was fantastic looking out over the entire city, northern facing view. The bathroom was top notch with a large soaker tub.

Celebrated our Son's 16th birthday and spent the night at the JW Marriott! The service at Braven was excellent. The staff were very knowledgable, friendly and accommodating. We had the duck with risotto, truffle fries, pan seared salmon, and the homemade mac & cheese with chicken breast. All were excellent. Our server recommended a couples drink combo which consisted of the following: For him - Maple Old Fashioned: Bearface Triple Oak Canadian whisky, maple syrup, and Angostura bitters. For her - A savory-sweet mix of Ojo de Tigre Mezcal, passion fruit liqueur, blood orange syrup, lime juice, and a black salt rim. It was awesome. The hotel had an amazing gym facility and pool. I easily spent two hours in the gym as there was a variety of activities. Also, the decor was absolutely divine. Gorgeous lighting, and panelling throughout with a big open kitchen where you can see the magic happen. We would definitely stay the night again!

Ok

Nice room, central and Braven does an excellent breakfast. Coffee in the room was my only complaint, tries to be fancy but fails. Valet parking in convenient but pricey. Gym was excellent. Didn’t get to check the pool but next time. Highly recommended as one if not the best hotel in Edmonton.

Beautiful hotel, very clean and quiet. Very professional staff. Valet was great as well. Thank you again.

The JW is truly a high-class hotel and we were greatly impressed. The pool area was nice and relaxing (despite having to listen to another guest talking to someone on FaceTime the entire time). Our room was clean, the bed was comfortable and the shower was spectacular (I’m a sucker for good water pressure!) We had drinks and appetizers at Alchemy, which was amazing! The food tasted great (especially the poutine), the drinks were excellent and the atmosphere was a vibe. We did have breakfast at Braven, and although the restaurant and staff were nice, the food was alright. Self-parking was slightly confusing at first and a bit difficult to find, but once we figured it out, it was pretty straightforward. Once we parked our vehicle, we didn’t need to use it because the location is super convenient and we were able to walk almost anywhere. If you are looking for a place to stay downtown, I would highly recommend staying at the JW!

Good

Room was spotless! Friendly staff

This is a nice hotel, and if you’re there to watch the Oilers you can’t beat the location, but I don’t see how they can justify charging close to $400/night in downtown Edmonton. The service in the lounge was below avg, rooms are nice, but not special, and $65/night for valet is Ritz Carlton pricing, not Marriot. I’ll likely stay elsewhere next time.

Professional staff, very clean! Can’t wait to stay again! :)

One of the best experiences I’ve had at a Marriott. Service was incredible right down to every single individual.

Rom was clean and comfortable, staff was friendly and attentive, Executive Lounge was excellent

Great staff, clean, excellent amenities

Very impressive room with the corner window. The bar service was also fantastic.

Staff was amazing, assisting when needed. BUT hot tub has to much chemicals, daughter couldn't sit in it without having coughing fit