This has been my go-to Hotel when visiting Tampico but this time I had a bad experience.
All the staff were courteous but not the most efficient, there was only one receptionist at the check in time and at least 4 people waiting in line. The AC in the room malfunctioned since day 1, couldn't lower the temperature, called the desk and they lowered it from their end, on day 2 the AC wouldn't even turn on, they changed my room TWICE because of that.
Parking on these premises can be hard because of the restaurants in there.