Not what I thought it would be

Great staff and location, comfortable room. Food was okay, not great

Great view and shaded balcony. Everything was great and deserved 5 stars until the day before last when our room lock no longer locked the room. Terrible feeling to have our room open while we were out. We wasted hours while they tried to repair but couldn’t. We are still waiting for a credit for one night on my credit card. Furthermore they did not give the $40 food/drinks credit promised when we booked. Will keep you posted if they make it right.

Fantastic hotel, staff were very attentive and knowledgeable, restaurant had exceptional food and drnks. The room was superb with incredible views. Hotel B Unique is highly recommended.

Staff was incredible, food incredible, room spotless. Going back again next time! (Also very dog friendly)

They were doing construction and playing loud music on the 6th floor, didn’t get good sleep as a result.

The view is the best. Snorkeling is perfect right at hotel. The rooms and balconies are amazing. Staff is good. Would be great if they would put a list for phone, wifi and tv guide in the rooms.

We love this place! We come here 4 times at year!

Rooms clean and excellent staff in all areas

It was an amazing experience! Love Hotel B , the breakfast was sooooo good !

Nice but small. Food is not great, beds are very uncomfortable. Staff is not very friendly.

We absolutely adore this property! We visit this location a lot with our adult children, and it consistently ranks as the best place on the island. While I won’t disclose the names of any hotels, we’ve stayed at all the major ones and keep returning to this particular hotel. During our last stay in July, my daughter’s 21st birthday was celebrated, and they went above and beyond to plan the most extraordinary day. We embarked on a yacht adventure and indulged in the most delectable birthday cake we’ve ever had! If you have the opportunity, don’t miss out on the chance to stay at this fantastic place!

Beautiful hotel

Beautiful hotel and ocean right off the pool!

Great a place to stay. Staff were excellent. Love Marco!

Great!! Relaxing resort! Great service

The overall experience was ok but it wasn’t amazing I guess based on the price is worth it but rooms need some maintenance the bathroom floor looked like on construction like I said maybe that’s how hotels look like in cozumel but this is just me comparing to others I have stayed before the staff was friendly even though I had a charge at the end of the stay that definitely didn’t recognize but then again I’ll give them the benefit of the doubt the walls from the outside look very musty but for a hotel near the ocean probably that’s how it will look even if they paint it every week .. the staff was very friendly the cleaning crew amazing the hotel was pretty clean the breakfast was very small coming from Texas I guess we have to adjust on portions outside of the country lol the front desk people were the only staff members that aren’t as nice 2 of them looked like they had an attitude but maybe they were tired who knows ..

I had a wonderful stay at this property! The staff were friendly and went above-and-beyond to make sure my stay was comfortable. I will definitely stay here again if I visit the island.

Clean and exceptionally friendly staff. The pool was amazing, the ocean out from was amazing. Breakfast was good (we didn't eat any other meal here). The gals in the spa were so delightful, but if you are a spa goer on the regular you will probably be disappointed. It didn't really have a spa feel and was super small- I did kind of expect more for a wellness resort.

Perfect place