Overall Ratings & Reviews Holiday Inn Express & Suites CHARLOTTE - SOUTH END by IHG, an IHG Hotel

I appreciate that the hotel is largely inaccessible to non guest. Friendly staff. Ran into a issue with my train on the way there but the staff was helpful and kind, made sure I place to rest my head.

Came in town for a concert and everything was great.

Staff members aren’t friendly as expected, limited parking at high rate, small spaces when including vans, large pickup trucks.

Our stay was very good. It was very clean and comfortable

Nice and clean. Handles noise complaints quickly

Great! No complaints! Breakfast was delicious!

Everything was great.

Very well located in the South End area. Modern and clean. The best for parking, free breakfast not that bad.

Quiet clean clean clean and excelent communication from the staff. Very safe and would highly recommend

Holiday inn Express is always my go to hotel stay. Never disappointed

Hotel staff reached out to let me know I could check in early. Really nice space. Only con is paying for parking

Liked: convenient location for visiting South End. Disliked: the breakfast service was poor.

Very clean hotel and located in a great location. Within walking distance of many things in the South End.

Cute hotel.

Clean, comfortable and convenient

A great stay. We will definitely go back.

The room was totally clean and very comfortable. Everything seems brand new (maybe it is?). I chose to stay here because of the central, walkable location, and it did not dissapoint.

We loved everything.

Your typical Holiday Inn Express. Clean room, nice included breakfast. The small parking lot was full and overflow parking was in a garage a block away that didn’t quite feel safe. But I’d stay here again.

Nothing