The staff are nice, the facility need lot of improvement, only one towel for two guests, small small cheap soap, no glass to drink, no Tv, they did not change the pillow cover or the sheet, not good for handicapped. Expedia charge $45 but the hotel charges only $30. Do not let pictures fool you, pay $10 to $20 more and get a better hotel. I am a traveller because I work for a major International Airline and I am using hotels all over the world.

Managers/owners advertise more expensive and various rooms, but when you check in they only give you smaller rooms, but paying the same as advertised.

No a decent shower with enough hot water

The bathroom was so badly , needs to improve it Also the tourist taxes was so terrible , we had a short discussion at the moment of check in , but finally we solved it .

Was the worst hotel that i visit in the world, i can’t sleep and the bathroom is for kids, don’t lose your money and pay 10$ more it s better.

Tout

Staff yo lo tuve que ir a buscar a la calle para que me diera la llave. Me senti como que yo era el único hospedado en el ese Hotel. Realmente lo deberian de quitar de su plataforma

Good

Everything went well. I had good stay at this hotel and I will recommend it to a friend

Very helpful staff, good central location

Nice and calm place. Very friendly and helpful staff..

I got scammed by the property manager where made me pay for my stay. 300DH per night and refused to accept the proof of payment that I had on my phone and tried to explain to him that I paid online and I’m just here to check in and made me pay again and put it straight in his pocket in front of me.

Good and economic, needs some maintenance.

The staff were very nice. My room was clean, comfortable and everything worked. I accessed the Internet on my balcony which was great. Thanks so much!

Elegant and Beautiful

El Hamra is a rundown property. The beds are de speakable, very bad hygiene no hygiene practices at all, bedding’s were not Change, no tissues. No no proper running water, no security. The area is good and one can tell the hotel is once a good building. But it’s rundown now and shouldn’t be in operation.

Room was disgusting and dirty, toilet didnt flush, air conditioning didn't work, wifi only worked if you no only went onto the balcony, but you had ti climb over and actually stand on the roof to use the wifi. None of the staff spoke a word of english, they couldnt even understand the words 'check in' and 'taxi'. When i arrived i had fo wait 15 minutes to check in because the receptionist was praying, no apologies just shrugged his shoulders at me. Having been all over the world, i can safely say this was the worst place i have ever stayed. Ever. The photos online are ridiculously misleading. There is no lake as the pictures show, the rooms are NOTHING like the photos show and the hotel exterior in the photos IS TAKEN FROM A DIFFERENT HOTEL. Honestly save your money and dont bother staying here. In fact save the money and don't come to Marrakesh as its one of the most filthy places ive been to. Considering how much money is bought in via tourism it shows really how little these people care about their country. Whatever you do, do not give these people your money.

Hotel very nice clean freindly staff pleasant stay and great location not to mention close to city centre 😊

Just ok. No Wifi

So good receptionist