There is a good, priced for students breakfast coffee shop with free wifi to the left of the entrance to El Hamra. But only a few English menus, on a pillar in front of the counter inside are available. It's directly opposite the University.

No AC or heat. No towels! When we asked for them, they said "in the morning" and when we asked in the morning they got mad. Staff was either angry or unconcerned. No housecleaning, not even to take out the garbage in three days. At times, a scent of sewage.

Unclean rooms, broken doors, loose sinks, very unpleasant stay. Highly not recommended

Room was awful. Very dirty and lack of amenities. There was no Toiletries, TV, fridge or even kettle. Bedsheets and blankets were filthy. When asked staff to clean room and change Bedsheets, they said ok but when we came back only bin were empty nothing else. Staff can't speak english. Can't use card machine to pay for city tax. Tables were full of dust and old stains infact we could see blood stains. No remote for AC and no key for balcony door. Absolutely worse experience.

The staff are nice, the facility need lot of improvement, only one towel for two guests, small small cheap soap, no glass to drink, no Tv, they did not change the pillow cover or the sheet, not good for handicapped. Expedia charge $45 but the hotel charges only $30. Do not let pictures fool you, pay $10 to $20 more and get a better hotel. I am a traveller because I work for a major International Airline and I am using hotels all over the world.

Managers/owners advertise more expensive and various rooms, but when you check in they only give you smaller rooms, but paying the same as advertised.

No a decent shower with enough hot water

The bathroom was so badly , needs to improve it Also the tourist taxes was so terrible , we had a short discussion at the moment of check in , but finally we solved it .

Was the worst hotel that i visit in the world, i can’t sleep and the bathroom is for kids, don’t lose your money and pay 10$ more it s better.

Tout

Staff yo lo tuve que ir a buscar a la calle para que me diera la llave. Me senti como que yo era el único hospedado en el ese Hotel. Realmente lo deberian de quitar de su plataforma

Good

Everything went well. I had good stay at this hotel and I will recommend it to a friend

Very helpful staff, good central location

Nice and calm place. Very friendly and helpful staff..

I got scammed by the property manager where made me pay for my stay. 300DH per night and refused to accept the proof of payment that I had on my phone and tried to explain to him that I paid online and I’m just here to check in and made me pay again and put it straight in his pocket in front of me.

Good and economic, needs some maintenance.

The staff were very nice. My room was clean, comfortable and everything worked. I accessed the Internet on my balcony which was great. Thanks so much!

Elegant and Beautiful

El Hamra is a rundown property. The beds are de speakable, very bad hygiene no hygiene practices at all, bedding’s were not Change, no tissues. No no proper running water, no security. The area is good and one can tell the hotel is once a good building. But it’s rundown now and shouldn’t be in operation.