Sanrriott Kitahama

Explore Sanrriott Kitahama
8.6
Very Good
From 96 reviews
Cleanliness

8.4

Room Comfort

8.0

Service and Facilites

8.6

Traveler Reviews Sanrriott Kitahama

Number of reviews per page
20
40
Top reviews
Krunal
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

This apartment-turned-hotel appears to have one room per floor, and each room is quite spacious for Tokyo standards. The room itself was decent, but I felt that the hotel didn’t effectively advertise this aspect. When you check into a hotel, especially at this price point, you typically expect amenities like a pool or gym or breakfast. Unfortunately, none of these were available.
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Angela
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

The hotel was easy to get to via public transit and ample space in the room, which isn’t always easy to find in Japan.
Jeremy
icon-with Partner
with Partner
8.0
/10
Reviewed 90 week(s) ago

Hotels.com verified review

Nice hotel with a beautifully decorated room, the room is spacious for japans but isn’t very clean, the microwave was dirty and the room smelled like bleach when we arrived, we can hear the traffic as it’s right by a busy street.
JENNIFER
icon-Leisure
Leisure
2.0
/10
Reviewed 94 week(s) ago

Expedia Group verified review

I will avoid staying at this property. We stayed for 2 nights worst nights of our trip. This is not a Hotel this is definitely a Motel standard. Old, not clean, musty and pee smell in the rooms spiders webs in corners of room, tatami style beds. They were so thin that you are sleeping on the hard floor surface. You will feel it next morning, our back was killing us specially after all the walk you do in Japan. They have no cleaning service for the time you stay. They will only give you thin paper towels every day. We missed place our key (plastic card) they charge us $130 USA dollars. I have never heard of that in any hotel we have stayed around the world . They really scammed you with that fee. There is no lobby to speak of. There’s a window and an old chair and a red curtain hiding garbage behind it. The only one elevator they have it’s old and scary. Keep in mind that if you are not out of room by 11:00 am check out time. They will charge $100 USA dollars per person. The day I need it to check out at 11:00am miraculous I couldn’t find any one to try to give them the plastic card key I found. I guess they were hiding so they can refund me my money. The area is a little sketchy with graffiti. I would not recommend this place to anyone. For $220 per night they are much better Hotels in Osaka.
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Racheal
icon-Leisure
Leisure
10.0
/10
Reviewed 107 week(s) ago

Expedia Group verified review

A little far from metro..
SoYun
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 113 week(s) ago

Expedia Group verified review

Nice room
Hunter
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 118 week(s) ago

Hotels.com verified review

This hotel definitely was not the best hotel we stayed at during our trip however it did serve its purpose. The in room karaoke was surprisingly fun. It is a bit of a walk from the surrounding stations.
LEA
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 147 week(s) ago

Expedia Group verified review

Small room for 6 people to fit with luggages but everything was provided, beds were comfortable and room was clean.
Kevin
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 169 week(s) ago

Expedia Group verified review

The best part we liked about this apartment-styled hotel was we could fit a family of 4 with 2 young adults. They liked the funky decor. The beds were a bit bumpy but after a long day of exploring Osaka, Universal Studios (a highlight) and taking a day trip to Kobe, the comfy couch was a relaxing way to cool down with air conditioning and cold drink. We loved the supermarket across the street for fruit, drinks, snacks and a wide assortment of pre-made meals. The microwave and mini-kitchen was handy. 2 transit stations were less than a 10 minute walk. This was a 7.5 to 8 rating. The price for our stay was great and right.
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Jessica
6.0
/10
Reviewed 170 week(s) ago

Expedia Group verified review

We stayed here for 3 nights. We were only given one room key which could be inconvenient if you are sharing a room with multiple people and aren't going to the same places 24/7. Upon check in they were welcoming but set some strict rules about the stay, for example $200 room key replacement if lost. Not a typical hotel, no one to clean the rooms every night. Only change of towels. Room itself was spacious but the bathroom shower curtains were starting to mold. Small details that could have been improved. Otherwise 10 min walk to local metro, convenience stores few min walk away. It did the trick!
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Kelly
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 170 week(s) ago

Expedia Group verified review

The staff was lovely: friendly and helpful despite a clear lack of understanding of English. The facilities were in a word, unclean. Compared to the other hotels that we stayed at throughout our 14 trip, this hotel was the most tired and definitely needed a thorough cleaning.
Jesse
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 173 week(s) ago

Expedia Group verified review

Very nice rooms and good service.
Verified traveler
icon-with Friends
with Friends
10.0
/10
Reviewed 357 week(s) ago

Hotels.com verified review

Very comfortable, good bed , very clean Helpful staff😊
幸希
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

理想通りの部屋でした 非常に広くてびっくりです 快適に過ごせました。
takehito
4.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

次の利用はないかな。
SAEKO
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

とても部屋が綺麗でした。カラオケも楽しんだし、スタッフの方も好印象。 エレベーター降りて、入口の距離が近すぎて入室が少し大変ですが、総合的には大変満足です。また泊まりたい!
Lucas
icon-with Partner
with Partner
8.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Tive uma excelente estadia! O quarto era muito confortável e bem organizado, a equipe foi extremamente atenciosa e sempre disposta a ajudar, e as comodidades atenderam perfeitamente às minhas expectativas. Com certeza recomendo e voltaria outras vezes.
IKUYA
2.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

大満足です
コウスケ
8.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

毎日アメニティを補充するか自分で取るスタイルにしてほしい
Aki
10.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

部屋もとても広くて、カラオケやマッサージチェアもあり、言うことなしでした。駅から少し遠いのが気になりましたが。歯ブラシが一つしかなく足りなくてびっくりしましたが、夜フロントはどなたもいないので困りました。洗濯もして帰れたのでよかったです。
Number of reviews per page
20
40