Holiday Inn Express & Suites BOSTON SOUTH - RANDOLPH by IHG, an IHG Hotel

Explore Holiday Inn Express & Suites BOSTON SOUTH - RANDOLPH by IHG, an IHG Hotel
8.6
Very Good
From 1,001 reviews
Cleanliness

9.0

Room Comfort

8.8

Service and Facilites

8.8

Traveler Reviews Holiday Inn Express & Suites BOSTON SOUTH - RANDOLPH by IHG, an IHG Hotel

Number of reviews per page
20
40
Top reviews
Liz Y
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Good
Brianna
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

WiFi doesn’t let you connect any other devices other than your phone.
Bruno
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Nice
Melvin
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Good
MARIE
icon-Business
Business
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Nice environment
MARIE
icon-Business
Business
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Clean room and quiet.
Carolynn
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Noisy people above us and couldn’t sleep. We went to the desk and they called, but they never stopped. They kept us up off and on until 4am.
Andre
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Good service and privacy
Jossue
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Room was nice and clean! Staff was great!
Beatrice
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

It's very accessible to all things and very convenient.
Nerlande
icon-Leisure
Leisure
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Our room was great. Front desk staff are not friendly accept the lady in the kitchen, she was nice but that didnt matter to me because the hotel itself was so clean and well kept. Our room was so comfortable. We practically melted into that king size bed. Sheets were clean. I love this hotel very much. Also one more thing i never encountered before that kind of upset me at first was the fact that I had to pay in advance when expedia gave me the option to pay once I get to the property. The same morning they sent me a message saying they will cancel my room if I didnt pay now. If I knew that would be the choice than i would have saved a few bucks and use the pay now option on expedia instead of paying at the property so FYI if you are booking pay later is probably not a good option with this hotel. Anyways we will definitely come back regardless of those little hiccups.
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Rebecca
icon-Leisure with Friends
Leisure with Friends
2.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

I really can't rate much about this property because they canceled my booking before I even showed up and tried to say it was Expedia that canceled the booking. In Expedia looking into the reservation they still had me booked for the place. In the end the property stated that they canceled due to my payment not being made even though I had a pay at property reservation. As we were 4 hours away from home I ended up having to book a whole new hotel and pay more. I will NEVER recommend this hotel.
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Hung
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Nice and clean
Estefania
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Our stay was wonderful everyone was very friendly, close to multiple restaurants great location, room was cleaned and breakfast was amazing !
JIN
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The staff appeared rather impersonal and lacked warmth in their interactions. The bathroom fixtures, including the towel and tissue holders, were poorly secured and nearly detached from the wall. Additionally, the room offered minimal soundproofing, and noise from the busy street outside made it difficult to rest comfortably. Overall, the stay did not meet expectations for comfort or maintenance.
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Rayshonda
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Room was clean, updated and everything worked as expected.
Lawrence
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Very nice hotel with great staff. Our room was clean and comfortable and they had a nice breakfast with several options. We stayed here to explore Boston, and the surrounding area and it was a much more affordable option than staying in Boston.
Bachideque
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

All are great.
Shania
icon-Leisure
Leisure
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Everything was amazing. Staff was so caring and helpful. Will be going again.
Erin
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Convenient location, recently renovated, exceptionally friendly staff, close food options, nice pool area, comfortable beds, quiet, great night’s sleep- would definitely stay here again.
Number of reviews per page
20
40