Ona Hacienda del Alamo Apartments

Explore Ona Hacienda del Alamo Apartments
8.0
Very Good
From 61 reviews
Cleanliness

8.6

Room Comfort

8.8

Service and Facilites

7.6

Traveler Reviews Ona Hacienda del Alamo Apartments

Number of reviews per page
20
40
Top reviews
Paul
10.0
/10
Reviewed 294 week(s) ago

Hotels.com verified review

Very quiet in mid-March - lovely staff, decent food - eat breakfast and dinner at the golf clubhouse, as breakfast very expensive in main restaurant Fantastic pool but unsurprisingly freezing cold
Maryann
10.0
/10
Reviewed 295 week(s) ago

Hotels.com verified review

This is a fabulous resort
Verified traveler
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 298 week(s) ago

Expedia Group verified review

Nice resort, rooms very clean and very comfortable. grounds on resort amazing
Verified traveler
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 314 week(s) ago

Expedia Group verified review

The websiteis not accurate. You have to pay extra to use the indoor pool and wifi . We cut our stay short as the hotel admitted the website was inaccurate but would not compensate. Made it a very expensive stay . Would not book again
Verified traveler
icon-Leisure with Children
Leisure with Children
4.0
/10
Reviewed 317 week(s) ago

Expedia Group verified review

Nice hotel but it was disappointing to see the water in the pool very cold and not even the hot tubs turned on or heated. I asked the staff several times to turn on the heating of the water in the hot tubs but we were ignored. They have a spa (indoor pools) but they don’t allow access with kids so the facilities are pointless. Too expensive hotel not being able to enjoy the facilities. We also found the access around the pool and rooms with a stroller to be very challenging.
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william
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 320 week(s) ago

Hotels.com verified review

Expensive but very nice to say the least
Verified traveler
8.0
/10
Reviewed 324 week(s) ago

Hotels.com verified review

Great facility but had to wait for long periods to be attended to as very few staff. Phone was not answered a couple of times we called. Communication was a bit difficult as we struggled to understand each other. A beautiful place though and will benefit greatly from improved customer services.
George
10.0
/10
Reviewed 325 week(s) ago

Hotels.com verified review

Excellent stay rooms fantastic reasonably priced bar and food which was great only niggle a la cart restaurant needs Aircon
Verified traveler
icon-Leisure
Leisure
2.0
/10
Reviewed 329 week(s) ago

Expedia Group verified review

Terrible service and absolutely shocking rooms! The area stinks of PIGS as is surrendered by pig farms, so honestly avoid at all cost. Nothing, absolutely nothing about this hotel is luxurious. I never ever leave bad reviews but I wished I was warned before booking a weekend there. AVOID
Verified traveler
icon-Business
Business
10.0
/10
Reviewed 329 week(s) ago

Expedia Group verified review

Only stayed for two nights, but very happy with the service and hotel in general. Would stay again.
Jonathan
10.0
/10
Reviewed 344 week(s) ago

Hotels.com verified review

Amazing
Trevor
6.0
/10
Reviewed 344 week(s) ago

Hotels.com verified review

Hotel was good but in room facilities were poor. Tea and coffee with no milk?
Verified traveler
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 344 week(s) ago

Expedia Group verified review

We had to find the room in the dark on our own and it was not easy especially as it was a very cold and windy evening
Tracey
10.0
/10
Reviewed 348 week(s) ago

Hotels.com verified review

Absolutely lovely hotel. Staff very friendly & welcoming. Indoor pool not available but it didn’t spoil our stay. Highly recommended we will be definitely visiting again soon
Verified traveler
icon-Business and Leisure with Partner
Business and Leisure with Partner
8.0
/10
Reviewed 349 week(s) ago

Expedia Group verified review

Stopped at the hotel as our apartment on HDA was rented out. Beautiful hotel, lovely rooms and clean, impressive grounds and pool and friendly staff. The poolside restaurant a-la-carte is worth a visit, we ate in there 3 nights and the food was amazing for a reasonable price. Only disappointment was breakfast - expensive at €18 each and we found all the items on the hot buffet had gone cold, so we ate elsewhere for breakfast after that.
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Verified traveler
8.0
/10
Reviewed 351 week(s) ago

Hotels.com verified review

Modern hotel in nice setting. Service in restaurant is slow
Hans
icon-Leisure
Leisure
10.0
/10
Reviewed 131 week(s) ago

Expedia Group verified review

De accomodatie is echt geweldig, je ervaart echt de luxe. Enige minpunt vond ik (maar dat kan ook aan mezelf liggen) dat je niet gelijk weet waar je appartement is en wat de snelste/kortste route is naar de receptie. Voor de rest echt een geweldig complex en zeer luxe appartementen..!!
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 143 week(s) ago

Hotels.com verified review

Nice and clean apartment to stay in. Beautiful Golf Resort!
Dan
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 296 week(s) ago

Expedia Group verified review

Good professional attention from all staff. Very quiet Very complete breakfasts served by attentive and professional staff. Highly recommended.
Verified traveler
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 298 week(s) ago

Expedia Group verified review

False information on webpage and only excuses for not providing promised services
Number of reviews per page
20
40