Gerard always went up and beyond to help us with any concerns we had. Housekeeping was very good as well the security. We had everything we needed and we were happy with our stay. Would recommend.

Me encantó es súper céntrico muy limpio y muy amables

When I got into my room, I realized that the safe didn't work; I called the reception desk, and they sent somebody to fix it. That night at the hotel's restaurant, they refuse to charge the bill to my room even if I had deposited my credit card. Next morning I found that the shower didn't have hot water and the safe didn't work again. That night I asked for a wake-up call at 07:00 am and a taxi at 09:00 am. Next day I did not receive the wake-up call and at 09:15 am the taxi was not there yet. I asked about it, and they said that it was just few minutes away. At 09:30 I asked again where the taxi was, but they didn't know. I asked about a different taxi, a regular taxi, but they only tried to tell me that they were not responsible for the situation, an attitude coated with a layer of high dignity. When I understood that no help was coming from any of the two incompetent people at the hotel, I went out with my luggage looking for a taxi; I found out that 30 meters from the hotel door, just around the corner, there was an official taxi stop with a long line of empty taxis. It is tempting to think that the whole thing was the outcome of plain stupidity, but I think that something even worse was at play. Now I think that the hotel manager probably doubles down as the official driver for the guests.

I loved this hotel Great location, nice staff, great pool in 28th floor, great views, great little kitchen… it was perfect for me

Excellent location. Good breakfast. Need to greatly enhance the check in procedures. It took nearly 90 minutes: Unprecedented and unnecessary delays. Fortunately, we survived that ordeal and found the place was more than decent.

Patio furniture on roof need replacement. Seat pads are stained and always moist due to ocean dew. Different material should be considered.

The hotel is modern. The restaurant is excellent. Pool looked fine. Terrace view Staff failed to call in our early breakfast even though they said they would. They fixed that, but our schedule was tight Very difficult to find. Parking was a zoo because it is combined with a shopping mall and office building. No street signage or sign indicating which is the hotel parking entrance. Took the wrong entrance to park, found a parking spot with our number and then we're trapped getting out because we were on the wrong side of the garage. Oh, hotel reception has little sign and looks like any other office in the complex

Watch out for price switching. Stayed one night no meals and price was almost doubled

Beautiful and modern apartment .The bed was so comfortable. Very clean . Too bad pool was closed

Everything was great. Maybe a higher floor so the view was better would’ve made it perfect.

Very good place, very new and clean room, near to mall and downtown!

El apart hotel es nuevo. Todo limpio y con buena ubicación. Lo único malo fue la atención de un Garzón en el restaurant. Creo que el manager debería escoger mejor a su personal ya que el hombre que nos atendió era muy descortés, no pregunto si podía retirar los platos, nos dijo que 3 sándwiches tomarían 15 a 20 minutos en la preparación, cosa que encontré excesivo, pero en realidad terminamos esperando 40 minutos considerando que el restaurant estaba vacío. Y como broche de oro el descarado pregunto si queríamos dejar la propina. 0 modales.

I liked this hotel very nice and new, I will return the next time

Breakfast variety should be a bit better. Kind Regards

Situation idéale plein centre. Chambre studio très confortable avec vue mer. Petit-déjeuner excellent. Bon accueil à la réception

Excelente atendimento

Bien situé en centre ville. Appart hotel standard, La chambre est bien ainsi que le petit déjeuner. Le problème est le parking (avec paiement en supplément) très difficile d’accès avec de très mauvaises indications de la réception. On a du mettre 1/2 d’heure pour franchir toutes les étapes!

Hôtel très bien mais restaurant bruyant. Chambre propre et spacieuse, personnel agréable. Petit déjeuner copieux et varié.

Excelente, tranquilo y espacioso lugar para descansar y salir de la rutina. El único inconveniente que tuve fue no tener estacionamiento cuando en la pagina decía que tenía estacionamiento gratis. No pensé que tenía que dejar mi auto en la calle a 2 cuadras del hotel... Sugiero que modifiquen esa parte porque uno va la primera vez, y cae! Pero tengalo por seguro que no vuelve y pierden clientes por no ser honestos.

No había agua al llegar al edificio, no se nos comunicó que no había al llegar a hacer el check in, al momento de entrar a la habitacion nos dimos cuenta y fui a preguntar a recepción en el cual me dicen q los técnicos estaban solucionando el problema, esperamos un par de horas y hasta aproximadamente las 22:00 no había llegado aún así q decidimos ir a pedir el reembolso para poder cambiarnos de establecimiento, nos dieron la opción de dejar un correo enviado a la oficina central y nos responderían el siguiente día hábil, el resto todo bien en cuanto a ubicación y establecimiento, pero lamentablemente sin un servicio básico no se podía hospedar ya que teníamos un compromiso y nos retrasó todo el itinerario programado.