American Inn and Suites Ferndale

Explore American Inn and Suites Ferndale
4.0
Poor
From 271 reviews
Cleanliness

3.6

Room Comfort

4.0

Service and Facilites

4.4

Traveler Reviews American Inn and Suites Ferndale

Number of reviews per page
20
40
Top reviews
Tyrone
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Lots of people hanging in the parking lot. Very noisy not the cleanest place. Took a week to get my deposit back
Christopher
icon-Leisure with Friends
Leisure with Friends
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The towels were super dirty, there was blood in the hallways and in the room, the bathroom hadn’t been cleaned, it was gross
David
icon-Business
Business
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

X
Madison
4.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The overall cleanliness of this hotel left a lot to be desired. There are no smoking signs printed out everywhere but you can smell both cigarette and pot lingering in the air. There are also signs saying no hoods up allowed in the lobby and that the doors will close at a certain time. You got catcalled whether you were entering or exiting the hotel. Checking in I was told I could either have a twin or a queen size bed, even though I booked a King size bed, and only got the King size bed once I showed the reservation confirmation email. The hallways have patchwork flooring where they’ve repaired water damage and hollow flooring. The room had water damage to the ceiling above the shower as well as trim missing from the walls. I only took ONE photo of this hotel and it was the outside of the lobby when we decided to check out early and leave because I would have rather driven back the three hours home to sleep in my own bed.
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David
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

X
Kayla
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Didn’t like the bugs
Jaidyn
icon-Leisure
Leisure
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Horrible , bugs , no hot water
Robin
icon-Leisure with Children
Leisure with Children
2.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

When I got to the property there were men and women hanging around the property. There was a man aggressively pulling on a woman. I checked in and the room was dirty. I seen roaches. The bed sheets were dirty. I immediately checked out and found another hotel. They would not refund my $100 deposit
Brandy
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Its smell bad
Eric
icon-Leisure
Leisure
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Quiet
Alexous
2.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

I was not happy very scared
David
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

They were very cool
Alex
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Absolutely terrible. Bugs in the rooms, doors that wouldn't close and peep holes that you can see into the rooms.
David
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

It's cool
David
icon-Business
Business
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

It's cool
Michael
2.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

I was asked to leave early due to me checking in early. Most places charged just a fee, but I had already paid online so they kicked me out.
vickie
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The bed was very comfortable. The place was quiet at night. I did sleep well. The place was not clean. There was a hand print of something on the door. There was no working lamps- all the bulbs were burned out, i had to go down to lobby to get one. The cover on the bathroom vent was hanging by 1 screw. There were not even cups in the room. There were so many small- easy to fix items that needed to be done. Completely run down. Filthy & gross
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Len
icon-Leisure
Leisure
2.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Do not under any circumstances, book a room here. I was in the room five minutes and left. They were bugs, and it was filthy. A man in the lobby at midnight when I was checking in, was bumming a cigarette from me. Another man was drinking a beer and walking around at midnight in the lobby like he was at home. Because it was nonrefundable I lost $152. Any good reviews are fake. It’s filthy. It looks like a place where people go for the weekend party. Again do not under any circumstances book a room at this hotel unless the above sounds good to you.
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Vanessa
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

horrible service and had no room
Oji
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

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Number of reviews per page
20
40