Hotel Chapter Roma

Explore Hotel Chapter Roma
9.6
Exceptional
From 849 reviews
Cleanliness

9.8

Room Comfort

9.4

Service and Facilites

9.8

Traveler Reviews Hotel Chapter Roma

Number of reviews per page
20
40
Top reviews
Marc-Anthony
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great location,
Diana
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great hotel in a great location
Lindsey
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Such a great hotel. The staff were incredibly kind and helpful, the room was very clean and cozy. The location is perfect for walking to sights. I would not hesitate to recommend this hotel to anyone and would stay there again if/when I travel back to Rome. Staff goes above and beyond. Thank you!!
Valerie
icon-with Friends
with Friends
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The hotel staff always went above and beyond with hospitality. Everyone was friendly and made me feel welcome. The breakfast was wonderful and in a cozy setting. I would absolutely stay at Hotel Chapter Roma again.
Robert
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Room was very small. Light operation not great.
Jacqueline
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great location. Helpful, pleasant staff. Great breakfast. Clean. Great air conditioning.
Pejmun
icon-Family
Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Super helpful staff and very nice rooms and comfortable beds. Very friendly room servicing crew and doorman. An AMAZING breakfast, with large variety of cold options, croissants, bread, muffins, jams, fresh honey, fresh ripe fruits, and made-to-order eggs, and super tasty, freshly-squeezed orange juice, tea, coffee, expresso - we always had a nice breakfast!! Decor is definitely “retro” and inviting to gathering of friends in the lobby for talking and having out. Although the old-style keys for doors and lights was a surprise, the very decorative key rings made up for it - very stylish! Location of this hotel is very central, very easily walkable to many restaurants, even a nice, longer walk all the way to the Vatican.
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Rachel
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Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Luxury boutique hotel in historic building close to sights. Great bar and breakfast!
Jennifer
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Hip & modern NYC style hotel in a busy area of Monti. Amazing bar, contemporary Italian Chef’s restaurant and rooftop lounge. Highly recommended for a special occasion all in one spot.
Carlos
icon-with Partner
with Partner
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

I would give no more than 3 stars to this hotel.
Kathleen
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Hotel Chapter Roma made our 3 night stay in Rome a wonderful experience. Every staff member was kind, friendly, and helpful. Loved our time there!!
Willie
icon-with Partner
with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Great location and very walkable. The staff was courteous. The room was clean and spacious.
Katherine
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Amazing , loved it!!! Franscescaaaaa was great!!!!
Cameron
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

I really wanted to give Chapter Roma a great review because the hotel itself is very cool, but we had some major issues that made our 5-night stay really stressful. First, the room we were given looked nothing like the photos on Expedia or the website. It was significantly smaller and felt like a bait-and-switch for the price we paid. On top of that, the shower rod fell on us the first day, and the bathroom flooded every single time we showered for the entire trip. Even after they "fixed" it twice, the water kept going everywhere. The worst part, though, was our checkout. The hotel called a taxi for us to the airport, and the driver tried to scam us. He demanded €65 instead of the legal €55 flat rate and actually refused to let us out of the car until we paid the higher amount. It was honestly a scary situation to be held in a vehicle like that. While the management has been very apologetic via email and is investigating the driver, the combination of the room misrepresentation and the safety issue with the taxi made this a really disappointing experience.
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Kristin
icon-with Partner
with Partner
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

The staff was excellent, food in the bar and breakfast was great. Would recommend.
Ciana
icon-with Partner
with Partner
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

We loved our stay- this was our first time in Rome. Sophia was wonderful-welcoming and so helpful with great recommendations!
Venkata Krishna rao
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Staff very professional & courtious.
Elaine
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

The staff was above and beyond amazing. They really made the hotel a wonderful place to stay. Every single person that worked there was kind helpful and hospitable. We were completely spoiled. And appreciate all of them. The rooms were very nice. We were happy. There was some noise in the alley at night, but it didn’t bother us. We would stay here again.
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Roger
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

The staff is fantastic. They are very professional and made reservations for dinner for us. The restaurant in the hotel was great. The bar was fun and some nice drinks. Room was large and clean. Prefect place to stay in Rome.
Ekaterina
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Modern and stylish hotel in great location, with a lot of interesting details. Staff was very friendly and professional. The room (we’ve got a standard double) was very spacious, with amazing bathroom.
Number of reviews per page
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