🚫 Extremely Disappointing Experience – Not Recommended at All...
Our stay at Hotel Pearl, Vadodara was one of the worst hotel experiences we’ve ever had. The staff was rude, unprofessional, and completely unhelpful throughout our stay.
The rooms are very small and uncomfortable, nowhere close to what a family would expect. The situation became worse when the hotel forced us to pay the full amount upfront for two days and clearly told us to leave the property if we did not comply.
We have chexked in at 11 pm night and checked out at 9 am morning. No breakfast nothing paid a hefty amount.
We were traveling with a sick 1.5-year-old baby and informed the staff about this, yet there was no empathy, no flexibility, and no basic courtesy shown. Their behavior was stressful and insensitive, especially under such circumstances.
This hotel lacks basic hospitality and customer care. Families, especially those traveling with infants or young children, should avoid this place.
There are many better and more respectful options available in Vadodara.