Spotless room, crisp, pressed sheets and thick, soft towels made for an excellent stay. Check in was seamless and we enjoyed the pool. Kudos for the bidet! We didn’t eat at the restaurant so can’t review that. But this is a very nice hotel in a nice area.

Very nice property, very clean, comfortable and great customer service. Very safe area and very close to nearby shopping, there’s a Chedraui grocery store 9 min drive, city center about the same with lots of places to eat, shopping and nice live entertainment at the park’s center

This was my wife and I favorite hotel from our Tren Maya trip. The staff were very nice and helpful. The room was gorgeous with a balcony. We enjoyed it so much we stayed here twice within our stay! We would highly recommend this stay.

We would recommend staying. Attentive and helpful staff. We are staying here again in a few days. 😊

Our first night out of our 3 night stay was a nightmare. The room had an A/C that couldn't be regulated at set at 68 degrees so we shut it off and turned on the ceiling fan but had to open the window for air circulation but were kept up all night with noise from scooters, cars, etc right by our window. We asked for another room but were told they were booked and we could move the next day. At around 9am, they found another room for the next two days which was quieter. The staff was friendly, location is not near city central, many walkable good restaurants and taxis readily available

Estuvimos muy agusto en este hotel

Nice short stay, it was nice

MY STAY WAS FOR THREE DAYS, TWO NIGHTS. THIS HOTEL IS IN THE HEART OF PALENQUE. THE ROOM WAS CLEAN, SPOTLESS, ROOMY AND THE AIR CONDITIONING WAS A PLUS.

I enjoyed my stay! The staff and everything was wonderful, I even got to walk around. My only issue was after I reserved my stay I extended it for another day with one gap day in between the reservations because I stayed the night in the jungle. I had to leave at 5:30 am and they weren’t open for breakfast. After I came back at 8 pm the next day, they told me I no longer have breakfast available for the following day (and last day) because I missed one day. Even though I payed the same price. Apart from that though my family and I had a pleasant experience!

Me dejaron entrar a mi habitación antes del horario establecido, lo que fue chévere.

Great customer service. The 2 beds were double beds. We had requested queen beds.

Very pleasant from the minute we got there till our end of the stay.

Fantastic

We were in room 116 and the water pressure for the shower was good and the AC was perfect. Relaxing hotel with attentive staff. Only about 10 minutes in a taxi from the archaeological site. Recommended as a good deal.

Great bed, great shower, and these are the two things I would complain about if they weren't good. Air conditioning worked great. Great service at the restaurant. One block or so from where you can catch taxis.

Friendly staff great location very convenient

The pool was filthy. It was green and you could not see the bottom. The area around the hotel was unsafe. The staff was unhelpful. We booked 3 nights and left after one

Great value for the money

Wonderful, clean and safe place to stay right in the heart of La Canada, a beautiful walkable area in Palenqué. Would stay there again.

Great hotel in a nice area of Palenque. Lots of restaurants within walking distance. The rooms was nicely sized and very clean. Lots of hot water. Pool area was also pleasant and clean. Beers not too expensive for such a nice property. Staff super attentive. Definitely will stay here again!